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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
Yes, you can, and maybe it is best what you can do. I made also clean installation after 3 days of trying to save old system. Firt of all, I made backup of old user folder via Ubuntu boot disk. Then I used media cration USB>F12 boot from USB> New installation>Format system disk>Installing windows>Installing other software and their updates again and then setting. I lost 36 hours of clean time of my life due to Microsoft and probably Avast.
This is not an Avast issue as many of us who are experiencing this do not use Avast. It seems to fall 100% in Microsoft's ball court and they still have not responded with a fix. Where was QA before this was released?!
same problem: I figured out how to access some of the disk from the black screen (the desktop profile is missing) and only a recycle bin showing.
use cntrl-alt-delete. that "may" open a page with the option of "task manager."
select that.
A popup "Task manager" will start.
select File.
from the drop down screen, select "run new task."
from there you can type in a command to run or
go to the lower right and select "Browse."
select Browse will let you have an explorer to browse what is left on the hard drive after the carnage from 1803.
hope this helps.
for me, I found that 80% of my files are gone. The folders are there but are empty.
very very sad. MS really did it this time. ...so much data lost, so many programs lost.. and I made several system restore points before doing the update--which the update erased, along with resetting partitions, making the BIOS unstable--reset the system clock a month ahead--so, rollback got very confused--it was trying to rollback but the clock was saying too many days had gone by-- Whaat A Mess! --Microsoft what are you going to do?
The files are not lost. When you check the size of those empty folders they are large showing there are files in it. Transfer to an external drive by right clickng and sending. You can view them in any functioning PC.
I did just that and i saw all my folders intact.
I just need my PC back.
Yes, you can, and maybe it is best what you can do. I made also clean installation after 3 days of trying to save old system. Firt of all, I made backup of old user folder via Ubuntu boot disk. Then I used media cration USB>F12 boot from USB> New installation>Format system disk>Installing windows>Installing other software and their updates again and then setting. I lost 36 hours of clean time of my life due to Microsoft and probably Avast.
OK now I really have a problem, my laptop won't boot up at all. I was stuck at 55% of the installation using the media creation USB etc for over 5 hours, and thought it was never going to work so I stopped the install and tried again, this time it won't boot and just gets stuck in a loop: boot screen>black screen>brief flash of a blue screen saying 'installing updates 0%'>black screen>boot screen etc etc. I can use F2 to get into setup and F12 to get into multiboot but that's it.
Can I just reformat the HDD and start fresh?
Hope someone can help, I'm entering day 4 of my Update nightmare.
