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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
I am an IT guy and basically do this sort of thing everyday. This is about the 4th or 5th update Microsoft has released since 10 came out that has massively broken thousands of windows computers all over the world. I can always tell when Microsoft just released an update because my computer repair company gets flooded with calls of messed up computers and PC's that wont boot.
Yes in this case, there are ways to get windows back in working condition( the option to download the latest major release on to a USB stick and do an install while keeping files is the easiest for most im sure). The fact that THE END USER is the one who has to take action and spend hours upon hours filled with stress and anxiety experimenting with workarounds because Microsoft has taken away the option to NOT receive updates is insane. Yes you can defer them if you have Pro and Yes you can configure your system services if you know how to do that without screwing something up. But the fact that they force you to take their broken updates over and over again costing us time, energy, and stress does not speak well for the company concern for its customers.
This is all coming from someone who ultimately benefits financially from Microsoft's continuous update blunders. If I didn't have basic moral standards, I'd be thanking them for providing our business with more repair work than we can handle. Please Microsoft, get it together and stop breaking your own product. I am and have been an avid outspoken supporter of your platform for years. I defend you for every major windows release and wish for your growth in the market. I'm afraid if this continues It'll make it impossible for myself and others to have your back and promote your brand. I do hope these messages get to you and you'll do the right thing by making changes to how you roll out these updates.
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I followed these instructions to do that:
But the install has been stuck on 55% for nearly three hours, whereas the instructions say it takes 1-2 hours for the whole thing. Has something gone wrong?
Totally agree.....I appear to have a completely defunct laptop, with nowhere near the required knowledge levels to attempt my own repair. Why should I have to pay for a fix evidently caused by the latest’ must do’ upgrade from Microsoft.
Mac here I come.....
