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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
Microsoft scam !
Microsoft Technical Support says there is no problem updating and does not solve anything when you call it.
After an hour, the verdict is: you are infested with viruses and Trojans and must pay at least 175 euros for a new certificate supposed to protect you, but not fix.
We refused and appealed to a French computer scientist: for 75 euros, the problem is solved and the computer cleaned.
And we have the assurance that the problem came from the last update.
Hi All,
I fix a few now without loss of data and programs.
Just follow these few steps:
Enjoy your fix ;)
Same problem here.
Antivirus only Defender so is not this way.
Dear Windows.
Yesterday I got your update and you completely crashed my computer. I have lost multiple hours of work that were due to be done by the end of this week. Because of your update I will not be able to finish these in time and I will now have to pay a significant fee to have my computer repaired.
My problems are the same as stated above and I have tried to do all the tips of this threat. None of which helped.
I think that a compensation would be in place.
Greets.
An angered user.
