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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
my hp g62 brightness stucks on max after april update i had checked for all driver update but nothing works
I have different users on my computer and found that the users with Admin rights cannot get into the desktop but the user without Admin rights can!!
A summary of the thread so far:
- The PCs which had a 3rd party Antivirus installed and did an upgrade to the latest stable release called April Update...
I don't know if this is usefull information or not, but the same problem happened to my bosses laptop (Lenovo B50), it only used the Windows Defender...
I'm a software developer (currently not woring in my field, so thats why I had to check it out), so I know what I'm talkin about. My boss said she didn't have to choose keyboard language, and it doesn't ask to select a voume for booting.
All it does is that it takes much longer to load in, then the black desktop, error message, etc. the usual things that everybody experiences.
It may be important (or not), there was a modification made to Windows, one of the users desktop (or the whole user folder, my boss didn't know) was relocated to D:\ (same HDD only partitioned).
I hope that this information helps finding a solution sooner.
(Sorry if my english is bad, not my first language.)
Tl;dr:
Same problem, no 3dr party antivirus even installed.
This fixed it for me! I had to run it twice though, second time round it booted and worked perfectly! All I had to do afterwards was go into MSCONFIG and remove two other installs of Windows 10 leaving just the one that says 'Current'.
Thanks
