After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2018-05-23T15:50:48+00:00

    Had the same issue last Sunday (20.05.2018).

    All options to restore / repair the system did not work. 

    All I have managed to do was move all my files to safe location (2nd partition).

    First I have used command line to copy my files from Desktop but you need to know DOS commands and it takes time.

    Then I have discovered I can use the right click on the clock (right bottom) and run Task Manager. In Task Manager under File you can Run New Task and you have access to all files on your HDD. If you have got any File Commander already installed that is half of the success, if not try to start one from the pen drive. You can copy all your important files to the safe location. Remember when you start any new task mark the little box "run as administrator" (or something like that).

    If you have not got any File Manager you can try to start a simply program like Paint or Word for example. In Paint or whatever click File/ open a document and then you will have a new window with the files list. Mark all the type of files to see everything. You can try to do all the operations copy/paste in that window.

    If you have some important bookmarks in your web browser start it using Task Manager and export bookmarks to the file. That way I get all my bookmarks and passwords, etc restored after I have installed a new Windows and web browser.

    I have tried recovery, restore point, safe mode, reset PC (fresh windows), nothing worked.

    After that I had to download and install a fresh Version of Windows from Microsoft website. All the software you have been using on your PC need to be installed again.

    The next day everything was back to normal. Big mistake from Microsoft and really bad forced Update. 

    Sorry for errors but english is not my native language.

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  2. Anonymous
    2018-05-23T15:47:49+00:00

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  3. Anonymous
    2018-05-23T15:03:44+00:00

    You just have to use the task manager. Everything is explained in the blog post

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  4. Anonymous
    2018-05-23T14:50:58+00:00

    can you help me in french please i have the same problem

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