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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
Please see my article and use the AVG Removal tool to remove AVG and do an inplace upgrade. Agree that this is a bit technical, though.
Hi,
I agree to this. This is not a solution but more of a workaround until MS comes up with a fix.
Please note that we are just MVPs and volunteers who do not work for Microsoft, just can point you to the right direction.
Thank s for the info, but what can we do in the meantime? We just stop working for days...? How long is it going to take to fix this? I have AVG antivirus and I can't even uninstall it as I cannot do anything with my computer!
my installation is succesfull.
no bugs encountered for so far i know.
i can acces everything.
whats the windows u using home pro or some other version ?
