This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
A USB key, do you mean a flash drive with windows recovery files on it?
I have the Windows 10 USB key. I tried using the method described in this thread. It still didn’t work.
It won't work anyway, so there's absolutely no point in even attempting this.
The solution that works is the one where you run Windows installer from a USB key. It will fix the problem IF you follow the steps exactly. Scroll back through the thread and you'll find it.
Yeah, sorry I failed to notice that. I had to go to all the trouble of reinstalling the OS. Nothing else would help. Too bad Microsoft people are so dumb.
