After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2018-11-30T13:06:40+00:00

    Bonjour,

    Pour moi cette opération a fonctionné 

    J'ai créé le dossier desktop dans C:\Windows\ system32 \ config \ systemprofile en utilisant l'invite de command depuis le menu de réparation windows

    Le démarrage a été assez long, puis OK et plus d'erreur.

    Merci pour ta solution

    Guy

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  2. Anonymous
    2018-11-29T22:48:25+00:00

    We are seeing this same issue and it can be repeated.

    We were upgrading multiple systems from 1703 to 1803 and then the version of the Feature Update changed on Nov 13th.  Since then we see this problem on systems we try to upgrade to 1803 from either 1703 or 1709.

    One theory is BitLocker may be an issue.  Testing the upgrade with Bitlocker disabled now.

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  3. Anonymous
    2018-11-29T19:27:26+00:00

    I can't believe that this issue, first reported in May18, still hit me in Nov 18. It was a nightmare. 

    what worked is,

    I had the laptop connected to internet through cable ( wireless was not working in the laptop )

    if you want to backup your personal files,

    1. windowskey+R -> opens a small window
    2. click 'Browse' in it. it opens a sorta FileExplorer
    3. plugin external drive, copy all your personal files out. 

    then,

    1. ctrl+alt+del
    2. keep 'shift' pressed and restart ( click on power button at right bottom. click on restart )
    3. PC will restart in recovery mode. I opted for 'recover with saving personal files' , left it overnight. and it saved my files.

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  4. Anonymous
    2018-11-29T11:12:56+00:00

    Im having the same thing going on with my PC... But i was able to find a way to open CMD  what can i do now?

    k3v0n, there are two solutions if you review this thread.  One is to replace your user profile (simple cut and paste), the other is more reliable but slower - apply the current Microsoft Win10 patch with a Windows update.  I recommend the latter.  It worked for me.  I used these instructions:

    I posted the solution that worked for me below, but it's buried now with people that reinstalled windows and called it a solution.

    Basically this is a failed patch install. The solution I found was to reinstall the newest Windows patch over the top, and it fixed everything and I was back to before the issue happened.

    1. Download latest Windows full patch, right now I believe 1803 or 1809, which will be a .ISO file.

    2.Extract all files from the patch onto a thumb drive. All this must be done on another computer.

    3.On defective computer, hit CTRL+SHIFT+ESC to bring up task manager. You may have to click "more options" to see menu.

    4.Under File menu, top left, click "run new task", and "browse". This is the only way I was able to access my file system.

    5.Find your thumb drive with extracted Windows patch, and run the Setup file. This will kick off the patch like normal.

    After reboot you will be good to go. This has worked for 2 computers now for me, so I think it's the fix.

    If this works for you, please give feedback so it doesn't get buried again. Waste to see so many struggle still.

    This is the solution that worked for me as well! Thank you so much, you saved me!

    A couple of things to note, at least in my particular case:

    1. When trying to open Task Manager, it took forever. In fact, I didn't think it was going to do so at first and thought I was hosed. But I let it sit there for a few minutes and then Task Manager finally showed up.
    2. When running a new task, I had to mark the "run as administrator" checkbox. Otherwise it just flashed the "run" window and nothing happened.

    FOLLOW PERSEUS X 's instructions - he has the reliable solution, the user profile cut and paste is less reliable...

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