"System Restore failed to extract the file (...\OneDrive) from the restore point."

Anonymous
2018-07-12T16:47:23+00:00

Since updating to Windows 1803, system protection does not work.  Restore will not restore from the restore point created during the update.  Nor will it restore from any new restore point I create.  I get the message: 

System Restore did not complete successfully.  Your computer's system files and settings were not changed.

Details:

System Restore failed to extract the file (<the path on my system>\OneDrive) from the restore point.  An unspecified error occurred during the System Resotre. (0x8007018b)"

This is the same result if I attempt to restore to the point that the Windows 1803 upgrade occurred.  And if I attempt to restore to a point I created immediately after the upgrade.  And if I attempt to restore to a point created immediately before I attempt to restore to it.  In other words.  It is not possible for me to create a restore point and restore to it.

On the rare occasions when I attempted a restore in the past, it worked okay.

I tried this on another machine also recently updated to Windows 1803.  The restore point creation then restoration worked correctly.  The only obvious difference between the two is that the machine on which the restore worked had only a C:\ drive.  The machine on which the restore fails uses a restore point that covers two drives and the OneDrive file that cannot be recovered is on the non-C: drive.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-01-21T16:58:51+00:00

    Greetings, Apolari,

    I gather you are stating you opened a command prompt and typed something. What was that command? Just typing "system restore" does nothing. Please can you provide a screen capture or more explicit instructions?

    Thank you!

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  2. Anonymous
    2020-01-21T16:55:47+00:00

    RE:

    1. Click the OneDrive cloud icon in the notification area, and select More > Settings.
    2. Select the About tab and see the version number under About Microsoft OneDrive.

    When I select "More" there is no "settings" option. I have indicated this in previous posts. There are three options:

    1. Pin to taskbar
    2. Run as administrator
    3. Open file location  (note that when I open the file location, all I find is a link, not the actual file)

    Again, no help.

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  3. Anonymous
    2020-01-21T16:15:47+00:00

    Thanks, Apolari.  This report needs some background.  Does your Windows installation fail to restore when you don't go into safe mode first?

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  4. Anonymous
    2020-01-21T10:46:05+00:00

    Booted Windwos into safemode without network, and ran system restore from cmd – worked for me!

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  5. Anonymous
    2019-12-30T22:26:33+00:00

    pathetic that MS has not put forth an explanation and a fix.

    Running into the many changes brought on by Win 10 pro upgrade from wind 7 pro is difficult at least but no warning that they might intentionally break system restore the rest of the way and that we needed something like time machine is inexcusable.

    After a great amount of trying to fix and stumbling through so many changes in that effort I am fortunate that I have the drive I copied before upgrading. Weeks of wasted work thanks to MS.

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