"System Restore failed to extract the file (...\OneDrive) from the restore point."

Anonymous

Since updating to Windows 1803, system protection does not work. Restore will not restore from the restore point created during the update. Nor will it restore from any new restore point I create. I get the message:

System Restore did not complete successfully. Your computer's system files and settings were not changed.

Details:

System Restore failed to extract the file (<the path on my system>\OneDrive) from the restore point. An unspecified error occurred during the System Resotre. (0x8007018b)"

This is the same result if I attempt to restore to the point that the Windows 1803 upgrade occurred. And if I attempt to restore to a point I created immediately after the upgrade. And if I attempt to restore to a point created immediately before I attempt to restore to it. In other words. It is not possible for me to create a restore point and restore to it.

On the rare occasions when I attempted a restore in the past, it worked okay.

I tried this on another machine also recently updated to Windows 1803. The restore point creation then restoration worked correctly. The only obvious difference between the two is that the machine on which the restore worked had only a C:\ drive. The machine on which the restore fails uses a restore point that covers two drives and the OneDrive file that cannot be recovered is on the non-C: drive.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Anonymous

2018-08-14T18:03:38+00:00

I am having the exact same problem. I need to go back to my 1709 version as the 1803 version does not work due to a graphics card problem.

Microsoft updated the machine to 1803 this afternoon, now I try to do a restore previous version and does not work.

Then tried to do a system restore and get the stupid that it could not restore due to a file on OneDrive.

Booted in to safe mode and did a full HDD check, then opened a command line and remove all my OneDrive files/folders to make sure that are no clashes.

Tried System Restore again with the same error.

System Restore should only touch OS/System files and not my files on OneDrive. I think we have a serious bug in 1803.

Raoul
Was this answer helpful?

4 people found this answer helpful.

0 comments No comments
Anonymous

2018-07-13T00:34:22+00:00

Thanks, Pedro. SFC shows no corruption. What files could be corrupt that that SFC would not discover and that would cause system restore to fail to extract the same file from multiple restore points?
Was this answer helpful?

0 comments No comments
Anonymous

2018-07-13T00:27:03+00:00

What may be happening is that you have some corrupt Windows files, so I recommend a recovery of the same
Was this answer helpful?

0 comments No comments
Anonymous

2018-07-13T00:05:38+00:00

Hi, Pedro. Am I correct that if restore cannot extract the same OneDrive file from any of a half-dozen restore points, then there must be corruption on the disk that contains the restore points. Is that your reasoning? I've done chkdsk on that drive with no errors found. If a half-dozen restore points were all corrupted why would it just fail to extract that same file every time? Please explain what you think is happening that leads to this error.

Another observation, which appears related (either as a cause or an effect of the problem that causes system restore to fail) is that the OneDrive icon in the systray appears to be perpetually syncing. If the local OneDrive file were corrupted during the upgrade to 1803, would that cause the observed problem with system restore?
Was this answer helpful?

0 comments No comments
Anonymous

2018-07-12T23:51:48+00:00

Thanks, Pedro. I don't understand the context in which the process you describe occurs. What CD or USB drive are you referring to?
Was this answer helpful?

0 comments No comments