problem on 2018-04 cumulative update (KB4093112)

Anonymous
2018-04-11T13:15:46+00:00

Dear Sir,

my windows 10 64-bit version 1709 updating this KB4093112 updates in a loop, that is initializing, downloading (no download stream since the 2nd loop), installing (counting from 0% to 100%), after that, the installation restarting as a loop, what is wrong with that?

I tried restart my PC but nothing help

This workload keeps my CPU working in 60% and above, HDD working in 40% above somethings (max 100% before restart), RAM usage 45%.

Can anyone help on this?

hardware configuration:

Intel CPU i5-3450S 2.8GHz

RAM: 8GB

HDD: 1TB drive C; 2TB drive D with bitlocker locked

Display card: AMD Radeon R9 380

Mc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-04-11T20:45:45+00:00

I was getting an error code: 0x80070bc2 when trying to install KB4093112. Following this step help resolved my problem just minutes ago:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/error-0x80070bc2-when-windows-10-update-trying-to/ba4053f2-acec-43db-9305-bca3cc2b8b0c

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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Anonymous
2018-04-19T07:49:27+00:00

Did you choose the right processor and the cumulative download?  It worked for me, Error 0x8024200d was gone after a reboot.

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94 additional answers

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  1. Anonymous
    2018-04-17T20:55:07+00:00

    I was getting an error code: 0x80070bc2 when trying to install KB4093112. Following this step help resolved my problem just minutes ago:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/error-0x80070bc2-when-windows-10-update-trying-to/ba4053f2-acec-43db-9305-bca3cc2b8b0c

    • Right-click on Windows key and select Command Prompt (Admin).
    • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

    SC config wuauserv start= auto

    SC config bits start= auto

    SC config cryptsvc start= auto

    SC config trustedinstaller start= auto

    • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

    Hi TroyKemp1,

    Before this solution finlay worked, I had to  :

    • Create a new (admin) microsoft account on my PC
    • Restart the PC
    • Login with the newly created Microsoft account
    • Apply your solution with the 4 SC command
    • Restard the PC again
    • Relloged into the Microsoft admin account
    • Finaly the update went thru
    • Relloged to my local admin account
    • Delete the microsoft admin account just created to apply the update.

    Hope this might help other users since nothing worked for me before I decided to create a new admin account (Microsoft).  Because I coudn't create a local admin account on my PC.

    Regards

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  2. Anonymous
    2018-04-17T20:38:43+00:00

    Later... yes, April updates installed. Restored the VM prior to the SC commands and checked the services:

    wuauserv - already auto

    bits start - manual so SC command is changing this to auto

    cryptsvc - already auto

    trustedinstaller - manual so SC command is changing this to auto

    So changing bits and trustedinstaller to auto is the fix (need to double check). Bits is a service that downloads updates from the internet (background intelligent transfer service) and has been around for ages. Trustedinstaller crops up less often and I'm going to point my finger in this direction been set to manual.

    More later...

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  3. Anonymous
    2018-04-17T20:20:58+00:00

    I was getting an error code: 0x80070bc2 when trying to install KB4093112. Following this step help resolved my problem just minutes ago:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/error-0x80070bc2-when-windows-10-update-trying-to/ba4053f2-acec-43db-9305-bca3cc2b8b0c

    • Right-click on Windows key and select Command Prompt (Admin).
    • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

    SC config wuauserv start= auto

    SC config bits start= auto

    SC config cryptsvc start= auto

    SC config trustedinstaller start= auto

    • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

    Hmm, interesting but this also worked for me. I've got a VMware virtual machine that's singularly failed to install cumulative updates for the past four months. I took a snapshot of the VM before I tried the above so I'm going to restore that image and see what state the services were in before. All the above commands are doing is changing the start-up mode of some services to automatic. This suggests that one/some of them are not in automatic start-up already. If it's that simple, Microsoft need a dressing down as it's a simple fix.

    It could be though that this is coincidence because some have reported that sometimes April update finally works after several attempts.

    As I write, it's not quite finished the update - about 3rd reboot with lots of much more encouraging update messages.

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