Top of the window gets cut off

Anonymous
2018-07-25T10:03:21+00:00

I got a problem that keeps appearing sometimes when i maximize my windows in windows 10. It looks like this:

How can i solve this? I'm running a dual screen setup and windows 10.

Windows for home | Windows 10 | Settings

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Anonymous
2018-09-12T12:21:11+00:00

A temporary fix is to use the key combination Windows key + Ctrl + Shift + B

I think it resets the graphics driver. Note that your screens will go blank for a second.

Hopefully the issue is resolved in the new build being released soon.

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  1. Anonymous
    2019-09-26T13:45:44+00:00

    Hey Tuli (and anyone else),

    Can you tell me what software you're running? Anything special other than the usual MS Office, Google Chrome etc? I.e any specialist accounting/legal software etc?

    From what I've been able to gather:

    • All the computers affected at our work run in dual screen mode (most are desktop PCs with two screens, however, this has recently just happened on a laptop with an attached screen)
    • All are HP machines with Windows 10 and I believe Intel graphics chipsets (however, we have two identical machines, one appears to do this while the other has never done it)
    • Happens sporadically, it can go away for weeks at a time only to happen multiple times in one day
    • Resetting the display adapter with the above shortcut does fix it for a time
    • All monitors are running through the display ports

    If anyone can add anything I'd appreciate it!

    Hey,

    I've recently just seen a post on another website detailing a resolution:

    Right click the desktop

    Open Intel HD Graphics

    Go to Display

    Go to Scale Full Screen

    Make sure Override Application Settings is checked

    I've been doing the Win + Ctrl + Shift + B trick to temporarily resolve the issue and I've not yet tested the resolution I've listed, just sharing it so it's out there!

    Rich

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  2. Anonymous
    2019-09-01T21:47:33+00:00

    Great, I have been trying to fix the problem for ages but with no luck, and that fix worked. Thanks

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  3. Anonymous
    2019-08-08T06:03:57+00:00

    Dear Drunk Chicken,

    Not all are HP machines, I have exactly same issue with:

    Dell Inspiron 15 5570 Silver, 15.6 ", Full HD, 1920 x 1080 pixels, Intel Core i7, i7-8550U, 8 GB, DDR4, HDD 1000 GB, 5400 RPM, SSD 128 GB, AMD Radeon 530, GDDR5, 4 GB, Windows 10 Home.

    Working on dual screens, connected via HDMI, external monitor is selected as primary. Both screens are on native resolutions (external 1920x1200, laptop 1920x1080). I would say that screen cut-off is exactly 120 pixels that is the difference between resolutions.

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  4. Anonymous
    2019-07-11T23:52:26+00:00

    The temporary fix works. To solve fully I failed.

    I tried the screen landscape to portal change. Did not. Seems a bug.

    ChrisCharette can you write how you have fixed it fully?

    Shall we expect from MS a batch to fix this problem?

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