Top of the window gets cut off

Hey,

I've recently just seen a post on another website detailing a resolution:

Right click the desktop

Open Intel HD Graphics

Go to Display

Go to Scale Full Screen

Make sure Override Application Settings is checked

I've been doing the Win + Ctrl + Shift + B trick to temporarily resolve the issue and I've not yet tested the resolution I've listed, just sharing it so it's out there!

Rich

So, out of my 140 machine estate, 20 were having the issue and all of them were resolved permanently after performing the above steps.

It appears to be an Intel HD Graphics issue. The rest of my estate are a mixed bag of having this Override Application Settings box ticked or not, so the checkbox itself must not be the cause of the issue, but it's certainly working for me as a permanent solution!

Rich

I've been encountering this problem all over the place; 30+ computers with absolutely no solution. At this point, I'm pretty sure it's a Windows 10 issue, but I'm not sure where exactly the problem is. Ultimately, there are three temporary solutions available:

1. Reboot your PC. The issue will go away, but only for a minute/hour/day/week/month/etc.
2. Reset your graphics driver. To do so, press "Windows Key" + CTRL + SHIFT + B. The screen will flash and when it comes back, the window with the problem will be 'fixed', but only for a minute/hour/day/week/month/etc.
3. Un-maximize your problem window. You will only have this problem on a window that is maximized; if you stretch your window across the entire screen, but don't have it maximized, you will not experience this issue. To un-maximize a window that is currently open, press "Windows Key" + "Down Arrow", then drag-and-drop the window to resize. Currently, not maximizing a window is the only way to prevent this issue from reoccurring.

Why do I think it's a Windows issue and not a driver/software/etc. issue? I think this because no driver update, software update or system repair fixes the issue. I have confirmed it will happen in Windows 10 1709, 1803, 1809 and 1903. It happens with computers made by Lenovo, HP, Acer, and Sony, and with Gigabyte and Asus motherboards. It happens with Intel i-series processors as well as AMD Radeon processors. It happens with ATI, Nvidia, and Intel graphics chips. It can affect Microsoft Office windows, Adobe windows, FTP software windows, internet browser windows, Windows File Viewer, etc. It doesn't matter if your computer is joined to a domain or not, or Azure AD or not. The issue will come back after doing software updates, after doing firmware updates, after doing driver updates, after running SFC and DISM, etc. When the problem occurs, no unusual event logs are created.

As far as I can tell, there is no fix; only the above workarounds. Microsoft: Please check this out. We would LOVE a fix for it. At this point, we would LOVE just an acknowledgement the problem exists and is being worked on! Anything! PLEASE!!

I have been having the same problem for months.  I thought the only fix (temporary) was to restart.  Windows key + Ctrl + Shift + B did not work for me as all it did was reset the laptop screen, but did not do anything to my two external Dell monitors that are running off of a StarTech monitor/video splitter and connected to my laptop via USB 3.0.  However, I was able to quickly fix the issue (I am sure temporarily again) by right clicking the desktop, selecting Display Settings, then changing the orientation from Landscape to Portrait, accepting that change, then changing the orientation back to Landscape and accepting that change.  At least that approach doesn't require me to restart.  I am using Windows 10 Pro version 10.0.17134 OS Build 17134.706 version 1803.

A temporary fix is to use the key combination Windows key + Ctrl + Shift + B

I think it resets the graphics driver. Note that your screens will go blank for a second.

Hopefully the issue is resolved in the new build being released soon.

This does temporarily fix the issue (sometimes for an hour, sometimes for a day).  Has there been an update regarding this issue with a true fix?  I've updated every driver, every windows update, every Office 365 update available and still experiencing the issue sporadically. 

Thank you!