PNP DRIVER WATCHDOG

Anonymous
2018-05-01T21:35:45+00:00

I have been trying to install the April2018 Update but I get a blue screen with the Stop Code PNP DRIVER WATCHDOG. Is there a workaround?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-05-02T18:55:08+00:00

The setupmem.dmp references the volsnap.sys (Volume Shadow Copy driver) but not a third party driver :

BugCheck 1D5, {6900630070, ffff9f06c6092ab0, ffffd209730df040, 2bf32}

Implicit thread is now ffffd209`730df040

Probably caused by : volsnap.sys ( volsnap!VspSynchronousIo+14b )

The error may indicate an issue with a file system driver possibly third party.

Can you check if the following folders exist (to see the folders you may have to "show hidden files and folders"):

C:$WINDOWS.~BT\Sources\Panther

C:$WINDOWS.~BT\Sources\Rollback

If those folders exist can you zip them up and provide via OneDrive.

Was this answer helpful?

6 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2018-05-08T21:31:02+00:00

I would go with the WHQL.zip as the motherboard appears to have a "JMicron® JMB363 PATA and SATA controller".

Was this answer helpful?

4 people found this answer helpful.
0 comments

50 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-05-02T19:10:01+00:00

    Had same problem & here is how I resolved it:

    • delete anti-virus program (re-install after successful update)
    • Open "task Manager" & go to startup tab and disable everything
    • Open msconfig and go to services tab; click "Hide all Microsoft services" then check everything else and disable everything
    • Open Device Manager, go to "Display Adapter", right-click entry (videocard) and uninstall device
    • Run update successfully
    • then reverse first four steps, worked flawlessly. Hope it works for all.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-05-02T19:00:41+00:00

    Simple thing here. I disconnected my external hard drives ( I have three.) and tried downloading and installing the Windows 10 April 2018 Update again- and it went off without a hitch. I DID have to tweak my sound settings - but otherwise, no other problems.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-05-02T15:04:07+00:00

    Does the following folder exist?

    C:\Windows\Panther\NewOs\Rollback

    If so, is there a setupmem.dmp in that folder?

    Ah. unlike Martya2, I do have one there.

    I'm a bit puzzled by the file times. It was created during my last crash (I think), but its modified time is 8 hours later. It's rather big so I've zipped it. It's here Removed

    I'll remove it when you have grabbed it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments