Failure to install Windows 10 April Update(version 1803)

Anonymous
2018-05-04T03:55:09+00:00

I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

178 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-01-24T22:31:07+00:00

    I have tried over 20 times without any joy to upgrade from version 1709 to 1803. Microsoft Update is going in circles, downloading, attempting to install, failing to install and then calling for a download again, of the same version. The message reads:

    "The latest feature update to Windows is ready to install. It has been waiting for you to kick it off. These improvements help Windows to run smoothly and securely. Select the option to kick it off."

    After my 10th try or about there I downloaded the version 1803 into my USB drive and successfully installed version 1803 off line and it worked without any issues. However about a week later Windows Update, to me dismay considering the time I already lost, overwrote version 1803 and took me back to version 1709. Thereafter it will not allow me to to install version 1803 from my USB drive. Are some employees of Microsoft playing games? The situation is grossly unfair and has cost me lots in data and my professional time. Microsoft, please will you respond to this untenable situation.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-02-08T16:22:20+00:00

    Its is ABSOLUTELY LAUGHABLE that this is still an issue.  I just got a new laptop and am having to wrestle with it.

    Microsoft should really be ashamed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-02-08T16:42:54+00:00

    Move over to GNU/Linux. There is never a problem with updates, and if by chance you did suffer one, you alone can fix the problem as the source is freely available.  I use Windows for very little now.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-02-12T19:44:27+00:00

    You should upgrade to 1803 manually.

    1. Right click on Windows Start > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. You can go to https://www.microsoft.com/en-us/software-downlo...

    3.1 Click Update now to update to 1803 through Upgrade Assistant.

    OR

    3.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-02-13T11:03:09+00:00

    Hi

    Thanks for the above instructions. I worked through them exactly as stated. The result was a fail to install, as "another version of update was already in progress". I checked and launched the windows troubleshooter, did the fixes it found to get the same result.

    I've deleted the software distribution folder, stopped windows update via services and I'm using windows update assistant again, which might try updating to version 1809.

    Edit - that produced the usual response - a few restarts followed by undoing all the changes - staying at version 1709

    Was this answer helpful?

    0 comments