Failure to install Windows 10 April Update(version 1803)

Hi,

Try using the ISO file and if it fails please let us know

The fastest way to get the upgrade is through Media creation tool or ISO file.

Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.

https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:

http://www.yourwindowsguide.com/2018/04/upgrade...

I recommend you use the ISO file to upgrade offline:

Please be advised some users are reporting issues with the Windows 10 1803 update. Make sure you backup before attempting to upgrade:

http://answers.microsoft.com/en-us/windows/wiki...

How to block it if you don't want to upgrade:

https://www.groovypost.com/howto/block-windows-...

What is the make and model of your computer?

Have you checked the manufacturers website to determine compatibility?

Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803

https://answers.microsoft.com/en-us/windows/wik...

perform the following tasks:

12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803)

[https://www.groovypost.com/howto/prepare-comput...](https://www.groovypost.com/howto/prepare-computer-windows-10-creators-update-version-1703/)

 



How to download official Windows 10 ISO files

[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



How to Upgrade to Windows 10 Creators Update version 1803 using ISO File from Versions 1507, 1511, 1607, 1703 or 1709 

[https://answers.microsoft.com/en-us/windows/wik...](https://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-upgrade-to-windows-10-creators-update/617a37da-8fc0-4f33-a3eb-59fe9082f925)

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

You should upgrade to 1803 manually.

1. Right click on Windows Start > Windows Powershell (Admin)

Type following (or copy and paste following) one by one and Enter

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. You can go to https://www.microsoft.com/en-us/software-downlo...

3.1 Click Update now to update to 1803 through Upgrade Assistant.

OR

3.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10