Failure to install Windows 10 April Update(version 1803)

I had to give 4 different HP techs to try to fix this with remote command to my PB, the third tech sent me to a second level tech who foled with things and said that the update was NOT compatible with my desktop, which came with Windows 10 installed. So apparently that update is not compatible with all computers. But I would bet as long as more computers will work with that update we are left holding the bag. I made the second level tech tell my computer to ignore that update, it no longer even sees it.

Horrible to make an update that doesn't work on all computers carrying the correct OS. What do they think wwe're goinng to do, gpo out and but the Newest HP?

I wonder if Microsoft actually read these forums... or care!

Well, I know how to FIX computers, but I know zilch about programming and the like. That's why I let HP grab control with remote desktop. I did try the one's I could at first. An it took 4 HP techs to figure it was not going to install on my system.

I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.

Hi, there are a number of good suggestions earlier on this thread. Have you tried them and how did you get on. In my case I watched them search the installation log for the word "rollback" as a clue to why it was failing.  

BTW if you set your internet connection to "metered" then microsoft won't keep trying to send 1803 until you are ready.

In the end I was lucky. Lvl2, through the chat feature, did a full install of Windows 10 and I am now at 1803.  Having said that I believe that there are some machines that may never upgrade, which is why I suggested earlier in the thread that they send a prereq test before attempting the upgrade. After all it must do the test during the install in order to fail, branch and rollback.

I hope this helps, I am not an expert, just a user, but I see you were not getting a reply.

I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.