Failure to install Windows 10 April Update(version 1803)

Anonymous
2018-05-04T03:55:09+00:00

I am unable to install The Windows 10 Feature update to OS version 1803(from version 1709) on my PC.

It is giving 0xc1900101 error. I have all the latest drivers on my PC. The current OS build of my PC is 16299.371.

After each failure, the update gets downloaded again and it has failed 5 times.

I would be grateful if someone could please help.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-07-30T19:11:14+00:00

    Bottom line IT'S FIXED!!! I'm running 1803

    The low point was that after the remote installation from ISO I lost some basics like the start options, notifications, and the ability to chat/request call back from Microsoft. Oh and still at 1709.

    DSIM showed corrupted files.

    Next day contacted Microsoft again from another PC (My reliable old Windows 7 machine) and we started again. This time I was passed to level 2.

    After another failed attempt from ISO the LVL2 guy went for a full Windows 10 reinstall. 

    I'm now reinstalling Office and other apps so it was quite disruptive. My files are still OK. and the apps are all in Windows.old.

    I can't really say what the problem was but I watched the LVL2 guy search and find the word "rollback" in the log file. Just above that it was checking drivers. But i think I also had corrupted files from repeated failures to install. 

    I should add that Microsoft remote support was involved with me for 6 hours elapse time yesterday and a further 6 hours today.

    I would like to say thanks to the support guys but still feel the same way as before about the way Microsoft imposed this grief on me in the first place.

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  2. Anonymous
    2018-07-29T21:16:11+00:00

    I just spent 5 hours with Microsoft support with them logged into my PC remotely.

    It has just backed off the upgrade again and has restored windows 10 back to previous version (1709).

    Have set metered connection back on to stop it trying again whilst I await the call back from Microsoft Support. How shall I word my reply???

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  3. Anonymous
    2018-07-29T08:40:40+00:00

    I was told it by my Microsoft tech support - after several hours of trying to solve the problem remotely by him ...

    :-(

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  4. Anonymous
    2018-07-29T08:37:51+00:00

    ... my computer might start seeing that update again....

    Maybe you should run the update troubbleshooter ( wu170509.diagcab ) as well to clean the Windows Update Database.

    After it he tool  wushowhide.diagcab   will stop the updates signed by you permanently - till the time you will allow it by the same tool.

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  5. Anonymous
    2018-07-28T21:45:37+00:00

    Well, then why did it take 4 techs to fix the problem, and nobody tell me about this webpage but you?

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