April 2018 update broke Chrome browser (Cryptographic Services bug)

Anonymous
2018-08-13T22:50:55+00:00

I updated to the April 2018 version of Win10 a couple months ago. It caused several issues and broke my Chrome browser completely, so I reverted back to the old version. But Microsoft forced another update on me, so I need this issue fixed somehow.

All the googling I've done says Microsoft has "fixed" this issue with the April update breaking Chrome, but I've installed all patches and they clearly haven't, not in my case. Pages simply refuse to load and time out.

I've narrowed the issue down to the "Cryptographic Services" service. If I stop the service, all of the Chrome pages instantly load and I have no issues for about an hour. It seems to be some sort of issue with certificates/SSL.

The problem is the service keeps restarting itself. I've tried setting it to "disabled," tried unchecking the service in System Configuration, nothing works. It always comes back and Chrome breaks. I'm sure there's good reason to keep it running but I'm not going to let Microsoft force me out of my favorite browser/bookmarks/extensions/etc. like this, and I can't keep stopping a service every hour just to browse the web.

So I need a solution please. And something specifically related to fixing the issue with Cryptographic Services preventing SSL on Chrome. I've done all the basic stuff like reinstalling Chrome, checking firewall settings, etc..

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-05-13T04:31:08+00:00

    Thanks. That's weird. I was assuming it had something to do with language setting, because many people with the issue on forums were Germans and when installing some apps, they would install in english as standard language for me while an other international app even caused problems finding correct language files. In a previous WIndows installation that I did, it even set the language to English automatically at a certain point. So something was going on with languages.

    The really strange part in my opinion is, that reinstalling a clean Windows installation doesn't fix the problem. It would reappear every time I install Windows on this machine. And that's what other users also say. Weird is indeed, that until now, every person with the problem I asked had an AMD processor. And since I am assuming, there's only like 10 or 20% of people using one, this is quite a coincidence.

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  2. Anonymous
    2019-05-16T21:28:12+00:00

    I have same problem, but I'm using Intel(R) Core(TM) i7-8550U CPU, not AMD.

    When I open chrome, Cryptographic Services use 6% ~ 8% CPU, and many request fail in chrome.

    If let it go about 1 minutes, everything OK, chrome too.

    Or, open Edge, then everything Ok

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  3. Anonymous
    2019-05-20T14:53:24+00:00

    I have searched a solution for a long time to fix it..finally i found.

    Open Services,

    Find Cryptpgraphic services,

    double click, click Logon tab,select "Local system Account".

    Start and stop service.

    Restart.

    have fun :)

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  4. Anonymous
    2019-05-29T04:51:25+00:00

    Hi,

    Just Disable the cryptsvc service and fix Google Chrome Establishing Secure Connection Issue.

    Thanks

    Contact me at "******@yahoo.com" or " + 92 345 3010170".

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  5. Anonymous
    2019-06-02T03:35:39+00:00

    I have searched a solution for a long time to fix it..finally i found.

    Open Services,

    Find Cryptpgraphic services,

    double click, click Logon tab,select "Local system Account".

    Start and stop service.

    Restart.

    have fun :)

    Hi!! i just only sign in, to let you know that i did what you said, and for know it worked!!!

    i tried different websites and not a problem so far.

    thank you,

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