April 2018 update broke Chrome browser (Cryptographic Services bug)

Anonymous
2018-08-13T22:50:55+00:00

I updated to the April 2018 version of Win10 a couple months ago. It caused several issues and broke my Chrome browser completely, so I reverted back to the old version. But Microsoft forced another update on me, so I need this issue fixed somehow.

All the googling I've done says Microsoft has "fixed" this issue with the April update breaking Chrome, but I've installed all patches and they clearly haven't, not in my case. Pages simply refuse to load and time out.

I've narrowed the issue down to the "Cryptographic Services" service. If I stop the service, all of the Chrome pages instantly load and I have no issues for about an hour. It seems to be some sort of issue with certificates/SSL.

The problem is the service keeps restarting itself. I've tried setting it to "disabled," tried unchecking the service in System Configuration, nothing works. It always comes back and Chrome breaks. I'm sure there's good reason to keep it running but I'm not going to let Microsoft force me out of my favorite browser/bookmarks/extensions/etc. like this, and I can't keep stopping a service every hour just to browse the web.

So I need a solution please. And something specifically related to fixing the issue with Cryptographic Services preventing SSL on Chrome. I've done all the basic stuff like reinstalling Chrome, checking firewall settings, etc..

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-06-08T00:39:18+00:00

    All:  Beware!

    Changing the CryptSvc logon to Local system account will break future software updates, including Windows updates.  Changing it to Local system does solve the CryptSvc blockage when opening sites, but the downside is pretty severe.

    A better fix is to disable user added Certificate Authorities, which are seldom used (if you're not a developer or digging around in web certificates) with this .reg file CA HKLM_Pol_PR-DisableCA.reg  (This may appear as a .mp3 file.  Download and inspect with Notepad.  It really is a .reg registry file.)

    The real cleanup is to delete (rebuilds automatically, cleanly) the registry data at:

     HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\Root

    as described earlier in this thread.

    For background see Chrome Bug 838707#212 and #213

    Or this Chrome Help Community thread.

    To undo the CryptSvc Logon damage, restore the logon to Network Service

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  2. Anonymous
    2019-06-06T01:03:36+00:00

    Still working around this issue? I have 2 x Xeon CPUs, and 36GB ram (win 10 hogging 16GB just browsing). I am to the point I use Win10 for nothing else but some video editing software I will soon learn to live without. Unfortunately my Daughter is online home schooled and I need to figure out a good fix for her PC. Ubuntu? I cant stand and watch over her shoulder all of the time!

    ETA: Thank you everyone for your contributions, sadly I have not found a good fix that sticks!

    hi! actually its still working pretty good . i have win 10 (1809) with 16gb ram (corsair), cpu: i7 ddr5 MSI, graphics: amd radeon 7700. i did a LOT of research about this topic, tried a few things but it didnt  worked. i was getting frustrated until i got here. and BOOM , it really worked .  before i wrote this i also checked again to see if its still working and it does. you should try it.

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  3. Anonymous
    2019-06-05T10:23:58+00:00

    Still working around this issue? I have 2 x Xeon CPUs, and 36GB ram (win 10 hogging 16GB just browsing). I am to the point I use Win10 for nothing else but some video editing software I will soon learn to live without. Unfortunately my Daughter is online home schooled and I need to figure out a good fix for her PC. Ubuntu? I cant stand and watch over her shoulder all of the time!

    ETA: Thank you everyone for your contributions, sadly I have not found a good fix that sticks!

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  4. Anonymous
    2019-06-04T00:59:25+00:00

    hi, I also went from win7 to 10 . and up for know still working.. thnx for the reply.

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  5. Anonymous
    2019-06-03T18:39:55+00:00

    I have searched a solution for a long time to fix it..finally i found.

    Open Services,

    Find Cryptpgraphic services,

    double click, click Logon tab,select "Local system Account".

    Start and stop service.

    Restart.

    have fun :)

    Glad it helped. Don't know about you but I upgraded from windows 7 to Windows 10. Also, keep in the back of your mind, that if you change hardware, or something that triggers this service, you will need to revert it back.

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