April 2018 update broke Chrome browser (Cryptographic Services bug)

Anonymous
2018-08-13T22:50:55+00:00

I updated to the April 2018 version of Win10 a couple months ago. It caused several issues and broke my Chrome browser completely, so I reverted back to the old version. But Microsoft forced another update on me, so I need this issue fixed somehow.

All the googling I've done says Microsoft has "fixed" this issue with the April update breaking Chrome, but I've installed all patches and they clearly haven't, not in my case. Pages simply refuse to load and time out.

I've narrowed the issue down to the "Cryptographic Services" service. If I stop the service, all of the Chrome pages instantly load and I have no issues for about an hour. It seems to be some sort of issue with certificates/SSL.

The problem is the service keeps restarting itself. I've tried setting it to "disabled," tried unchecking the service in System Configuration, nothing works. It always comes back and Chrome breaks. I'm sure there's good reason to keep it running but I'm not going to let Microsoft force me out of my favorite browser/bookmarks/extensions/etc. like this, and I can't keep stopping a service every hour just to browse the web.

So I need a solution please. And something specifically related to fixing the issue with Cryptographic Services preventing SSL on Chrome. I've done all the basic stuff like reinstalling Chrome, checking firewall settings, etc..

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-03-20T22:42:33+00:00

    Try doing a Windows Update afterward just to make sure everything is working as it should.

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  2. Anonymous
    2019-03-20T22:30:58+00:00

    what a great solution!!!  your solution worked perfect!! I was working on this dreadfull issue for days and days!! nothing worked it made me go nuts and I almost installed the oldest version (1503). now chrome works great! your fix was done in  2 minutes!!!

    thanks a lot !!  all people with the  same problem should try this fix

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  3. Anonymous
    2019-03-20T21:28:21+00:00

    Its now almost 1 year later, and i still have this problem... why wont it be fixed by normal updates?

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  4. Anonymous
    2019-03-10T11:26:06+00:00

    I have the same issue and fix with the ProtectedRoots permissions helps to open Chrome, however after opening Chrome my ProtectedRoots permissions are getting dropped, for first time opening Chrome it helps(fix), but later issue repeats anyway.

    I also received this issue after i have reinstalled the Windows. Maybe i am doing something incorrectly?

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  5. Anonymous
    2019-03-06T12:25:58+00:00

    We had this issue on a few PC's in our office after some Windows 10 updates .  We used the walkthrough on the link below to resolve.  A quick registry was all it took!

    http://itwalkthroughs.com/knowledge-base/google-chrome-slow-after-windows-10-update/

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