April 2018 update broke Chrome browser (Cryptographic Services bug)

Cool  thx for info.  Appreciated.

First, thanks to all who have tried to help with this problem - especially LarryLACa for his help here and his extensive help on the Google forums.

I'm replying just to report - which I haven't seen before - two things.

1. The fix must be applied separate for each user (makes sense but worth stating perhaps for some that might not realize).
2. The registry fix (Nover's post above, also as implemented in Larry's scripts) - appear only to work for Administrator accounts.  When I tried the approach on a standard account - running RegEdt32 as an administrator (and also Task Manager as administrator), everything worked as expected (and as it had on an earlier Administrator account), but the fix did not stick and after reboot Chrome continued to get stuck.  Changing the account to Administrator and re-applying the fix did work.

It is truly shameful that this problem - which seems to be quite widespread - does not get a fix.  I'm quite sure if it was interfering with Edge it would get fixed.  Well, if anyone used Edge.  I wonder what proportion of the tiny number of people using Edge are only using it because Windows "broke" their ability to use Chrome.

Anyway, many thanks to those who figured out a solution to this vexing problem.

Alexandre:

Why are you repeating Vanessa's 8/15 post? No one has since replied that it helped them, and at least Tom 8/20 reported that it didn't help.  

Vanessa's suggestion is basically for a failed Windows update, which does not seem to be the case here.  No users have reported problems with the updates themselves.  The Microsoft instructions for \Restorehealth, do not suggest safemode, so I don't think Safemode will make much difference.

All:

If DISM \Restorehealth helps anyone please let us know.

P.S.

Nover's 10/1 regedit fix has helped several users, and is the core of the fix reported in the Chrome Help Forum here.   AFAIK it is the only solution.

Hi Bob,

For us to sort out this problem with Chrome, please perform the following steps:

1. Launch Chrome and kindly open an Incognito window.
2. Try opening or accessing any websites.
3. If the websites open, then clear its cache and cookies.

You may also remove unnecessary extensions from your browser to free some space. Here's how:

1. Launch Chrome.
2. At the top-right corner, click More .
3. Select More tools, then Extensions.
4. Identify the extensions that you don't use, then click Remove.

If the above steps won't work, then please start your PC in safe mode and perform the following:

• Stop and restart the****Cryptographic Service.

1. Right-click the Windows key and select Command Prompt (Admin).
2. At the command prompt, type in net stop cryptsvc, then press Enter.
3. Type in net start cryptsvc, then press Enter.

• Run the System File Checker tool.

1. In the search box on the taskbar, enter Command Prompt.
2. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.
3. Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"). (Note: This step may take a few minutes to start and up to 30 minutes to run and complete.)
4. Enter sfc /scannow (note the space between "sfc" and "/").

Please update this thread with the results so we can further check on the issue should it persist.

Regards.

I have the same problem with chrome, I'll have to click restart cryptographic service  during request of the page.