April 2018 update broke Chrome browser (Cryptographic Services bug)

Anonymous
2018-08-13T22:50:55+00:00

I updated to the April 2018 version of Win10 a couple months ago. It caused several issues and broke my Chrome browser completely, so I reverted back to the old version. But Microsoft forced another update on me, so I need this issue fixed somehow.

All the googling I've done says Microsoft has "fixed" this issue with the April update breaking Chrome, but I've installed all patches and they clearly haven't, not in my case. Pages simply refuse to load and time out.

I've narrowed the issue down to the "Cryptographic Services" service. If I stop the service, all of the Chrome pages instantly load and I have no issues for about an hour. It seems to be some sort of issue with certificates/SSL.

The problem is the service keeps restarting itself. I've tried setting it to "disabled," tried unchecking the service in System Configuration, nothing works. It always comes back and Chrome breaks. I'm sure there's good reason to keep it running but I'm not going to let Microsoft force me out of my favorite browser/bookmarks/extensions/etc. like this, and I can't keep stopping a service every hour just to browse the web.

So I need a solution please. And something specifically related to fixing the issue with Cryptographic Services preventing SSL on Chrome. I've done all the basic stuff like reinstalling Chrome, checking firewall settings, etc..

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

165 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-02-08T04:22:00+00:00

    Matthew: Looks like the PeerUsages value was lost in translation - cut&paste conversion, web display...

    Group Policy Registry Info - This is a Microsoft Win10 1803 spreadsheet of GPO items and registry values, but didn't contain Certification Path Validation Settings..

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-02-07T11:21:28+00:00

    Here is another thing to try. In Services > Cryptographic Services > Log On > Made sure that Log on as: Local system account is ticked and not This account. 

    Hope this helps someone

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-02-06T20:06:55+00:00

    Yes.  I have Windows Home and I don't have the Group Policy Editor.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-02-06T00:58:48+00:00

    Matthew: If you can track down the registry settings that gpedit sets for dis-allow user trusted root CAs, we could use these for Win Home users who don't have gpedit.

    Thanks again for you feedback.  I just posted the policy workaround to Chrome bug 838707 and the chrome-admins thread here

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-02-06T00:54:19+00:00

    I know it will alway come back on when requested by other services if I just stop the service.  I was just wondering if I did the changes shown in the two videos if it would affect the running of cryptsvc when it needs to.

    It maybe also Chrome seems slower now after running Firefox the last two days.  Maybe I was just used to the slowness of it and are only seeing it from a different perspective now using the speedier Firefox.

    Was this answer helpful?

    0 comments