Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-11-11T10:29:48+00:00

    Hello,

    Please refer these suggestions, see if they helps you:

    1. Run Bluetooth troubleshooter from Settings > Update & Security > Troubleshoot.
    2. Update the Bluetooth driver to latest version.
    3. If updating driver doesn't worked, try reinstalling it back. Open Device Manager, right click on the Bluetooth driver, select Uninstall. Then click Action > Scan for hardware changes.
    4. Try disable audio enhancements. Right click on sound icon on taskbar, click Sounds > Playback > right click on your speaker > Properties > Enhancements. Check Disable all enhancements, click Apply. See if this resolves issue. If not, enable only one of them at a time and sequentially check, if this does the trick.
    5. Another suggestion, go to Control Panel > Hardware and Sound > Devices and Printers. Right click on your Bluetooth device, select Properties > Services tab> and disable Remote control.

    Hope something helps!

    Thanks to bkraul and CrudestJungle80 for additional suggestions.

    I'm having the same issue.

    Just finished building a brand new PC with Windows 10 Pro 64 bit (v. 10.0.18362.387), 32GB DDR 3600 RAM, AMD Ryzen 3900X, Gigabyte Aorus Xtreme x570 Mobo, Aorus Xtreme Geforce RTX 2080 TI Graphics Card and a set of Audeze Mobius 3D Bluetooth Headphones, as well as a set of Edifier S100DB BT Speakers

    I am able to connect to both the headphones and speakers from every other BT capable device in my house (Macbook Pro Laptop, iPhone, Samsung Galaxy S10, etc...), but when trying to connect to my new PC, its a garbled, stuttering, hiccuping mess...

    I have tried everything listed in this thread and in your post:

     * running BT troubleshooter

     * disabling Hands-Free Telephony and Remote Control under services

     * uninstalling and re-installing BT drivers

     * disabling audio enhancements

    but to no avail...

    Its been almost 10 years since the last time I used a PC and now I remember why... It's utterly laughable that something as basic as a BT connection, which every other technology company on the face of the earth has mastered for over a decade, is STILL an issue with Windows... the ONLY reason I built a PC was so I could get back into PC gaming and the last thing I want to do is spend HOURS fiddling within the guts of the OS to try and get a simple **** BT headset connection to work...

    What a flipping joke...

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  2. Anonymous
    2019-11-12T02:15:13+00:00

    Based on another commenter's post, I went and purchased an Insignia USB Bluetooth Adapter Dongle and plugged it into one of my USB 3.1 Gen 2 ports, and almost all pops, stutters and garbles are completely gone... in 5 minutes of listening I've had 1 or 2 split-second drop outs, which I'm willing to live with if it means I dont' have to be tethered to my PC via a stupid cable...

    Note: In order to install the dongle as the sole Bluetooth adapter, you have to disable (not un-install) the embedded / on-board version via the Device Manager...

    Hope this helps someone else in my same position...

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  3. Anonymous
    2019-11-19T00:36:05+00:00

    Did the exact same thing as you with my B&O H4 headphones jrbaker33. I first tried screwing around with all the software & driver updates, tried troubleshooting, tried the telephony feature, and nothing worked. Bought a $10 bluetooth dongle on amazon, plugged it into a USB 2.0 port, disabled onboard bluetooth adapter and it worked perfectly without needing to download any drivers or do any sort of install. Plug and play.

    Pretty disappointing that a $10 dongle outperforms my $200 ASUS ROG STRIX motherboard & windows 10. I really hope they acknowledge the problem and prioritize addressing this in future releases as I don't see Bluetooth going away anytime soon. Worth mentioning as well that the headphones worked perfectly on my iphone & ipad out of the box, only had issues with the PC/Windows.

    Buy a USB bluetooth dongle, and never have to worry about this issue again. Good luck to all of you who happen across this in the future.

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  5. Anonymous
    2019-11-21T02:49:27+00:00

    Have had this issue of random stuttering, tried everything. Took advice from previous commenter and switched from 5g to 2g and voila, not a skip or stutter in an hour. Was happening every 4 or 5 minutes.

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