Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-10-17T09:31:27+00:00

    I am experiencing the same trouble.

    Terrible BT audio stuttering to the point where the audio (speech) is nearly impossible to understand. 

    The stuttering is accompanied (or caused) by a ticking sound (like the BT is being rapidly turned on/off), but the problem seems to start whenever audio is played. When the audio stops, the rapid "ticking" continues for a few seconds.

    What I know:

    • The stuttering is not related to the BT add-on because it occurs with two other BT USB plugs (different manufacturers)
    • It is not related to a specific audio headset. I have paired three different headsets (ranging in price from $300+ to $40) - Same stuttering.

    Possible reason based on Internet searches:

    • Possibly related to network (WiFi) interference?

    Seems to be a unique problems in Windows 10. :(

    Thank you. I solved my problem by disabling Wi-Fi.

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  2. Kapil Arya 38,446 Reputation points Volunteer Moderator
    2019-10-18T15:40:17+00:00

    Hello,

    Please refer these suggestions, see if they helps you:

    1. Run Bluetooth troubleshooter from Settings > Update & Security > Troubleshoot.
    2. Update the Bluetooth driver to latest version.
    3. If updating driver doesn't worked, try reinstalling it back. Open Device Manager, right click on the Bluetooth driver, select Uninstall. Then click Action > Scan for hardware changes.
    4. Try disable audio enhancements. Right click on sound icon on taskbar, click Sounds > Playback > right click on your speaker > Properties > Enhancements. Check Disable all enhancements, click Apply. See if this resolves issue. If not, enable only one of them at a time and sequentially check, if this does the trick.
    5. Another suggestion, go to Control Panel > Hardware and Sound > Devices and Printers. Right click on your Bluetooth device, select Properties > Services tab> and disable Remote control.

    Hope something helps!

    Thanks to bkraul and CrudestJungle80 for additional suggestions.

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  3. Anonymous
    2019-10-20T09:01:32+00:00

    I think i just solved my issue. I updated the Wifi driver.

    Windows 10 : Settings -> Network and Internet -> Wi-Fi -> change adapter options (this will open the control panel)

    Control Panel \ Network and Internet \ Network Connections

    Double clik on your Wi-Fi -> properties -> configure -> driver -> update driver

    Hope it helps someone

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  4. Anonymous
    2019-11-02T22:40:01+00:00

    I had the same issue and think I found the solution for me. The headphone was paired simultaneously with my smartphone and my laptop (W10). This caused the problem. Now as I disabled bluetooth on my smartphone and I disconnected and repaired the headphones from/to my laptop, they work perfectly again. Hope this will help you guys!! Good luck!!!!

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