Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-10-10T20:56:01+00:00

    I have recently begun to have this issue as well. I have used the headphones in question (Sony wh-1000xm2) for some time now, without issue. This problem started within the last week.

    The troubleshooter did not help.

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  2. Anonymous
    2018-11-27T20:17:21+00:00

    I am having the same problem with my Bose QC35 ii's.

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  3. Anonymous
    2018-12-12T18:23:26+00:00

    I am also having problems with Windows 10 Pro and Bluetooth headphones. I spent a rather great deal of money on the headphones. They pair and connect but stutter badly on a Laptop and a PC both running Windows 10 Pro.

    The headphones are completely and totally unusable. I should note they work perfectly on my Android phone when paired with my Google Pixel 2 XL.

    I reached out to the headphone manufacture and was told it's a Microsoft Windows 10 issue.

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  4. Anonymous
    2018-12-19T03:37:22+00:00

    I was having this issue. @SDCinVan suggested that it may be because of wifi interference. I was running my laptop on the 5GHz connection. After switching to the 2GHz option, I haven't had any issues. If you have the option of switch wifi frequencies, give it a try.

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  5. Anonymous
    2019-01-10T17:50:20+00:00

    I am having the same issue. I have tried 3 bluetooth headsets (Plantronics, AudioTechnica and JBL) at this point and all have the same problem. It has something to do with the headset functions of the headphones. When I am just listing to music there are no issues, but the moment I need to get on a call the audio degrades heavily to the point that I cant understand or be understood. Even skype tells me something like "Your audio device is causing poor call quality".

    This issue does not happen on my android phone. I have been forced to take all my calls through my cellphone, which is not ideal.

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