Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-02T04:01:45+00:00

    This is what worked for me - un-pairing my phone (Samsung galaxy note 5) with my Windows 10 machine (Lenovo 20BHS1EY00).

    I assume that the issue was that there were multiple devices - my phone, my earphones, and my computer - that were talking with each other over the same Bluetooth frequency... ¯\_(ツ)_/¯

    Hope this helps someone.

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  2. Anonymous
    2020-01-02T16:27:07+00:00

    I had this problem all the time with all of my Bluetooth devices (Bose Mini speaker, Sony headset, ...).

    My Wi-fi connection on my laptop was also having issues when Bluetooth was activated, so I changed the configuration of my wireless access-point that provides the Wi-fi 2,4 Ghz signal:

    Previous settings:

    • Channel: automatic
    • 20+40 Mhz co-existence

    NEW settings:

    • Channel: 6 (use a Wi-fi analyzer to check what channel you use best)
    • 20Mhz only !!

    The problem was that Wi-fi 20+40Mhz co-existense uses a larger frequency range, and together with the automatic channel selection it kept a back-up channel in reserve, just in case the current channel is overloaded (for example Channel 6 + 1). This was causing too much interference with the Bluetooth frequency range, which is also between 2,4 and 2,48 Ghz.

    Now, when Bluetooth is activated, the Wi-fi speed goes down a little bit (about 20%), but I think you can't avoid this. A speedtest is now showing fast Wi-fi as it should be, and I don't have the Bluetooth stuttering anymore. Only my Bose speaker will sometimes stutter for a few seconds, but that's probably because it has old Bluetooth version installed.

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  3. Anonymous
    2020-01-17T17:29:51+00:00

    I have had this problem for about a month now, I'm using the Bose QC35's and the music barely plays because it studders so badly! I am really getting tired of this issue and Microsoft not being able to fix it. I guess this is why everyone that i know uses a Mac and not Windows and their trash operating platform.

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  4. Anonymous
    2020-01-17T17:40:08+00:00

    I have had this problem for about a month now, I'm using the Bose QC35's and the music barely plays because it studders so badly! I am really getting tired of this issue and Microsoft not being able to fix it. I guess this is why everyone that i know uses a Mac and not Windows and their trash operating platform.

    The solution that worked for me was not being on a 5g Network. For some reason, it works just fine when I'm on the 2.4 ghz channel but not on 5Ghz. I'd try that out and see how it goes for you

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  5. Anonymous
    2020-01-17T17:42:07+00:00

    I have had this problem for about a month now, I'm using the Bose QC35's and the music barely plays because it studders so badly! I am really getting tired of this issue and Microsoft not being able to fix it. I guess this is why everyone that i know uses a Mac and not Windows and their trash operating platform.

     Have you tried any of the fixes here? If not, open Device Manager and note the name of your Bluetooth adapter (sometimes it will be shared with your WiFi adapter under 'Network Adapters'). Go to the website for the manufacturer of your adapter and ensure you have the latest driver. If not, download and install the latest driver for the BT adapter and check if issue is fixed.

    Windows Update is FAR from perfect at ensuring the most appropriate and updated driver is installed. For example, when I had this issue, I checked each and every driver via Windows Update for any peripheral device related to sound or wireless connectivity. None of them even updated. I went to the manufacturer website for my adapter however, and boom, an updated driver was available that completely fixed the stuttering issue with my headphones and Windows 10.

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