Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-12-11T14:50:59+00:00

    Having the exact same issue with the audio stuttering and cutting out. I assume its an issue with the integrated bluetooth chip on my Intel Wireless-AC 9560 that came preinstalled on my gigabyte motherboard. I updated drivers, tried disabling services, uninstalling/reinstalling, etc. I went out and bought a cheap Insignia 4.0 bluetooth USB dongle, and (this is key...) after uninstalling the Intel Bluetooth Adapter device from the Device Manager, plugged the little sucker in and zero issues. There is a serious problems with this Intel adapter and its drivers on Windows 10, please have someone look into this.

    Only turning off my bluetooth mouse works.

    I have virtually the same setup and have the stuttering with both the built-in and the USB 4.0 dongle and even tried a usb extension cable. Old drivers, new drivers, nothing has helped.

    I will say the USB dongle works better for headphone range and drops connections less, so I'm sticking with it, despite the annoyance of a little flashing dongle using up one of my few usb ports.

    I'll be trying a new BT mouse soon to see if it's this particular model or just BT mice, in general.

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  2. Anonymous
    2019-12-16T14:33:19+00:00

    I walked away from smart tv on wifi and problem went away.  I put TV on ethernet and no problems now.

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  3. Anonymous
    2019-12-16T18:50:40+00:00

    I've been facing the same bluetooth issues for months. I have a thinkpad p52, and it has an Intel Wireless AC9560.

    • JBL Flip 4 stutters
    • Galaxy Buds stutter
    • Amazon Echo stutters
    • Xbox One controller has latency issues and stutters as well.

    I have tried changing every setting available, reinstalling windows, changing drivers, all with no avail. I'm not sure what else it could be other than a Windows 10 issue.

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  4. Anonymous
    2019-12-16T21:56:34+00:00

    I would buy a cheap wifi dongle and disable the built in laptop wifi and see if that fixes the issue.

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  5. Anonymous
    2019-12-20T04:22:05+00:00

    Have tried this solution multiple times. Running the troubleshooter tells me it fixed an issue related to "Bluetooth radio status", and fixes the issue for about 15 seconds, and then the issue persists. Need a new permanent solution. I am using Skullcandy Hesh 3 headphones and have had issues relating to Bluetooth connections for months. Getting new headphones did not fix the issues I am having, so i know it is either my PC or Windows. Need a solution ASAP. Please help me.

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