Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-07-05T10:00:18+00:00

    Hi ToniFlamboni,

    Please run the Bluetooth troubleshooter and see if the issue will persist. Please follow the steps below on how:

    1. Press Windows and I keys to open Settings.
    2. Click on Update & Security.
    3. On the left hand pane, click on Troubleshoot.
    4. Under Find and Fix other problems, click on Bluetooth.
    5. Click on Run the troubleshooter.

    If the troubleshooter was unable to fix the issue, please download and install the latest drivers for your Bluetooth adapter. Please click on this link on how to Update drivers in Windows 10.

    Let us know how it goes.

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  2. Anonymous
    2018-07-05T18:19:06+00:00

    I tried using the troubleshooter, and even though it said something about fixing an issue, the problem with stuttering connection and frequent disconnects continued. I also tried updating my drivers, but it said that they were up to date. I also tried reinstalling the driver for my Bluetooth headphones, but that didn't fix the problem either. Is there any way to fix this problem?

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  3. Anonymous
    2018-07-06T19:43:17+00:00

    I still am unable to fix the issue. Can I still get help on this?

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  4. Anonymous
    2018-10-03T00:49:27+00:00

    I am experiencing the same trouble.

    Terrible BT audio stuttering to the point where the audio (speech) is nearly impossible to understand. 

    The stuttering is accompanied (or caused) by a ticking sound (like the BT is being rapidly turned on/off), but the problem seems to start whenever audio is played. When the audio stops, the rapid "ticking" continues for a few seconds.

    What I know:

    • The stuttering is not related to the BT add-on because it occurs with two other BT USB plugs (different manufacturers)
    • It is not related to a specific audio headset. I have paired three different headsets (ranging in price from $300+ to $40) - Same stuttering.

    Possible reason based on Internet searches:

    • Possibly related to network (WiFi) interference?

    Seems to be a unique problems in Windows 10. :(

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  5. Anonymous
    2018-10-09T22:59:40+00:00

    I am having the same issue. Just started yesterday and ONLY happens with windows. My android phone still has perfect audio.

    The headphones work in low quality 'headset' mode in win 10 but if you put them into 'headphone' mode as selected in the audio panel the audio immediately goes out of sync, I mean, out of sync by over a second within seconds of playing then the video I am watching begins to skip and jump and if I pause it the audio continues for a few seconds afterwards.

    Using the Bose QC35 ii, and they have had no issues with my PC for over a year. Not sure what Microsoft has changed now but its really ruining my experience.

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