Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-18T18:55:00+00:00

    I'm playing music via Bluetooth from my Lenovo carbon x1 gen 7 running Windows 10 to my Samsung hw-r550 soundbar and it sounds like trash. It's not the soundbar because when I play music on it from my iPhone also over Bluetooth it sounds fine. This also only started to happen on my windows machine through this most recent update. Any help would be appreciated!

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  2. Anonymous
    2020-07-18T02:40:46+00:00

    I believe I found a fix just now. I also was having the audio shutters on both bluetooth headphones that I own. This is what I did:

    1. Go down to the taskbar & to the sound icon on the right-bottom. Right-click to bring up the menu & select "Open Sound Settings"
    2. Go to where it saids "Sound Control Panel" on the far right & click it.

    3.  There should be two of the same bluetooth headphone devices that you want to play audio from, A Headset & Headphone version. Disabled "Headphone" device & leave "Headset" device enabled.

    1. Test the audio of the Headset version to see if it works from here as well by right clicking the  headset device & click Test.

    5.  Go back to the taskbar & click the sound icon. You should be able to select the Headset version of your Headphones & the audio should be good to go.

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  5. Anonymous
    2020-07-14T18:24:56+00:00

    I used the processes on this link. I went through all 5 solutions because the first 4 didn't work. But number 5 - reinstall audio driver - is working; for now.

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