Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-10-17T09:31:27+00:00

    I am experiencing the same trouble.

    Terrible BT audio stuttering to the point where the audio (speech) is nearly impossible to understand. 

    The stuttering is accompanied (or caused) by a ticking sound (like the BT is being rapidly turned on/off), but the problem seems to start whenever audio is played. When the audio stops, the rapid "ticking" continues for a few seconds.

    What I know:

    • The stuttering is not related to the BT add-on because it occurs with two other BT USB plugs (different manufacturers)
    • It is not related to a specific audio headset. I have paired three different headsets (ranging in price from $300+ to $40) - Same stuttering.

    Possible reason based on Internet searches:

    • Possibly related to network (WiFi) interference?

    Seems to be a unique problems in Windows 10. :(

    Thank you. I solved my problem by disabling Wi-Fi.

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  2. Anonymous
    2019-10-16T13:36:46+00:00

    For my Bluetooth speaker the solution was to deselect "hands-free telephony" in bluetooth services.

    All of these bluetooth options (in Services) are missing for me. They were there two weeks ago...

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  3. Anonymous
    2019-10-16T08:35:13+00:00

    For my Bluetooth speaker the solution was to deselect "hands-free telephony" in bluetooth services.

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  4. Anonymous
    2019-10-16T00:14:48+00:00

    A USB extension might be fine for a desktop pc, but hanging a 2 ft cable off my laptop isn't a great solution.

    I tried it anyway just to see, but it made no change.

    In my case it's the Bluetooth mouse. When I power it off, the stuttering stops.

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  5. Anonymous
    2019-10-15T18:54:54+00:00

    Note 'wire up your wireless devices' is not a 'solution'

    Unfortunately, a hardware problem can only be solved by hardware. You can shield the interference, but I'm afraid it will make it worse.

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