Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-11-25T04:59:06+00:00

    On Windows 10:

    Control Panel --> Hardware and Sound --> Devices and Printers --> (your speaker name)

    Then click the services tab, and uncheck "Serial Port (SPP) 'LWACP')

    So far, it hasn't stuttered. Hope this helped because I was also fed up with the constant cutting in and out from my Megaboom 3.

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  2. Anonymous
    2019-11-21T02:49:27+00:00

    Have had this issue of random stuttering, tried everything. Took advice from previous commenter and switched from 5g to 2g and voila, not a skip or stutter in an hour. Was happening every 4 or 5 minutes.

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  4. Anonymous
    2019-11-19T00:36:05+00:00

    Did the exact same thing as you with my B&O H4 headphones jrbaker33. I first tried screwing around with all the software & driver updates, tried troubleshooting, tried the telephony feature, and nothing worked. Bought a $10 bluetooth dongle on amazon, plugged it into a USB 2.0 port, disabled onboard bluetooth adapter and it worked perfectly without needing to download any drivers or do any sort of install. Plug and play.

    Pretty disappointing that a $10 dongle outperforms my $200 ASUS ROG STRIX motherboard & windows 10. I really hope they acknowledge the problem and prioritize addressing this in future releases as I don't see Bluetooth going away anytime soon. Worth mentioning as well that the headphones worked perfectly on my iphone & ipad out of the box, only had issues with the PC/Windows.

    Buy a USB bluetooth dongle, and never have to worry about this issue again. Good luck to all of you who happen across this in the future.

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  5. Anonymous
    2019-11-12T02:15:13+00:00

    Based on another commenter's post, I went and purchased an Insignia USB Bluetooth Adapter Dongle and plugged it into one of my USB 3.1 Gen 2 ports, and almost all pops, stutters and garbles are completely gone... in 5 minutes of listening I've had 1 or 2 split-second drop outs, which I'm willing to live with if it means I dont' have to be tethered to my PC via a stupid cable...

    Note: In order to install the dongle as the sole Bluetooth adapter, you have to disable (not un-install) the embedded / on-board version via the Device Manager...

    Hope this helps someone else in my same position...

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