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As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is what worked for me - un-pairing my phone (Samsung galaxy note 5) with my Windows 10 machine (Lenovo 20BHS1EY00).
I assume that the issue was that there were multiple devices - my phone, my earphones, and my computer - that were talking with each other over the same Bluetooth frequency... ¯\_(ツ)_/¯
Hope this helps someone.
[solved] I uninstalled Nvidia Audio HD driver and know everything work right
Hey folks, this seems to be a good place to post a solution for this to a large group of people. Some information on my setup:
So I tried pretty much every solution listed here including the Hands Free Telephony disabling, uninstalling the sound adapter to have windows reinstall, eliminate all enhancements, update all drivers via Device Manager. None of them worked. However, I saw a tip on another forum that suggested uninstalling the network adapter that hosts the BT functionality and having Windows re-discover it and install the newest driver.
Rather than doing that, I figured I would Google the full name of my Realtek adapter and see what comes back. After doing so, I found a link (the 2nd link on front page of Google search results, actually) to driverpack.com and from there, I selected the appropriate driver and let my system do its thing. Admittedly, I was nervous that this application was going to change too many things, but fortunately it automatically creates a restore point and will scan and update all drivers along the way. Note: You will have to decline installation of additional software and pay attention to the suggested changes it proposes.
The whole process took about 10 minutes and after it was complete, my headphones now work perfectly on my Windows 10 system. Based on this, it seems that either my WiFi/BT network adapter driver needed to be updated, or there was a combination of updates required that fixed this. Regardless, it discovered 23 potential driver updates and it fixed my stuttering audio problem.
Here is the link to MY network adapter driver pack...you will need to search for yours specifically:
Hopefully this helps you solve the issue!
KirAmp Thank you so much. I dug out a USB extension cable, put the Bluetooth dongle on the end and led it away from the computer.
The music throws out to a stereo in an adjoining room and the stuttering has stopped! For months this has been upsetting and I thought I had tried everything.
I have sony wh 900n stereo headphones. Got stuttering when watching amazon movie. My acer laptop connected to 5ghz wireless. I reconnected wifi to 2.4 ghz and resumed movie. Stuttering was gone.
I suspect some versions of Bluetooth don't get along with higher frequency wifi.
