Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-11T03:32:22+00:00

    Same issue here with a brand new JBL Charge 3 Bluetooth speaker. I will get periods of smooth play through the speaker following by intermittent choppy (drop-outs) lasting perhaps 100 milliseconds, smooth play, then a group of drop-outs. Very annoying. Have done the Bluetooth Troubleshoot via Settings and I also got a "fixed" return. Still, problem persists. All drivers are current. 

    Asus motherboard with Broadcom network chipset. Running Windows 10 Pro Version 1903 OS Build 18362.657.

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  2. Anonymous
    2020-03-02T07:30:37+00:00

    A solution has been listed multiple times in this thread, you just need to read through it.

    As has been stated in several posts to this question, you need to update the driver of your WiFi/BT card via the manufacturer of that card, NOT via Windows Update. Multiple users, both here and in another forum, reported a fix after downloading the latest driver for their specific card from their manufacturer's website. I can personally attest, for those with cards that share WiFi/BT on the same device (such as RealTek), their latest driver heresolves the issue.

    I have updated the drivers on my work laptop Friday, and it kind of seems to have fixed the issue.

    On Firday after updating the drivers I did have some stuttering on my ROCKit earbuds, but no problems with my Jabra EVOLVE 65 headphones.

    But today Monday, the stuttering seems to have gone away, at least for now.

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  3. Anonymous
    2020-02-27T01:07:59+00:00

    I switched from 2 to 5GHz and seems to have fixed my issues. Thanks for posting!

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  4. Anonymous
    2020-02-25T22:08:40+00:00

    It does not seem like anyone have a solution for this issue.

    Do we know if Microsoft is working on a fix or not?

    It's a very annoying thing that its not possible to use Bluetooth headphones on my computer, but that I have to connect to my Android Phone instead.

    A solution has been listed multiple times in this thread, you just need to read through it.

    As has been stated in several posts to this question, you need to update the driver of your WiFi/BT card via the manufacturer of that card, NOT via Windows Update. Multiple users, both here and in another forum, reported a fix after downloading the latest driver for their specific card from their manufacturer's website. I can personally attest, for those with cards that share WiFi/BT on the same device (such as RealTek), their latest driver heresolves the issue.

    I found the website by typing in the entire name of the device as shown in Device Manager and including "driver".

    Please reference my other comments in this thread for more details.

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  5. Anonymous
    2020-02-25T13:09:11+00:00

    As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

    Was this answer helpful?

    1 person found this answer helpful.
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