Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-05-04T09:01:10+00:00

    HI

    Thanks to everyone who replied on this one.

    I tried nearly everything but nothing worked until I did this SIMPLE SIMPLE thing. 

    I found the easiest fix to the problem. I turned off the Bluetooth connection on my phone. I think what was happening is that every 10 seconds some pulse goes out looking - and when that happens the headset gets confused as to whether it should stay being connected to the laptop or change to the phone - creating a short (200msish) silence in the headset. 

    So my simple solution is 'disconnect' the headset from the phone in Bluetooth settings while/before connecting to the laptop.

    cheers

    Karen

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  2. Anonymous
    2019-09-04T07:46:21+00:00

    When I tried this the stuttering stopped but the quality was bad again and when I unchecked hands free telephony they don't show up on the list of playback devices

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  3. Anonymous
    2019-03-24T06:43:21+00:00

    Same here, spent the entire morning doing whatever the forums suggested, to no avail. When I ended up doing what you did, it worked like a charm. Thanks dude, have a good day.

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  4. Anonymous
    2019-02-26T04:13:44+00:00

    For me the solution seems to have been to switch audio quality from DVD quality to CD quality.

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  5. Anonymous
    2019-04-07T16:20:27+00:00

    Had the same issue after Oct 18 update. New update has issue with old devices. Even microsoft support wasn't able to sort after installing driver and changing services setting.

    Simple solution: buy a usb bluetooth 4 adapter for a tenner and it works.

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