Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-11-27T20:17:21+00:00

    I am having the same problem with my Bose QC35 ii's.

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  2. Anonymous
    2020-08-13T14:33:34+00:00

    I believe I found a fix just now. I also was having the audio shutters on both bluetooth headphones that I own. This is what I did:

    1. Go down to the taskbar & to the sound icon on the right-bottom. Right-click to bring up the menu & select "Open Sound Settings"
    2. Go to where it saids "Sound Control Panel" on the far right & click it.

    3.  There should be two of the same bluetooth headphone devices that you want to play audio from, A Headset & Headphone version. Disabled "Headphone" device & leave "Headset" device enabled.

    1. Test the audio of the Headset version to see if it works from here as well by right clicking the  headset device & click Test.

    5.  Go back to the taskbar & click the sound icon. You should be able to select the Headset version of your Headphones & the audio should be good to go.

    This worked for me!  Thank you for that info.  It's been driving me nuts and there are soooo many possible solutions.

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  3. Anonymous
    2019-01-16T22:02:11+00:00

    Googled the issue for my set of Bluetooth headphones. One suggestion was to disable Audio Enhancements. That's what it turned out to be for me. I had Bass Boost and Loudness Equalization. Disabling all effects first and then re-enabling only Bass Boost did it for me.

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  4. Anonymous
    2019-10-10T19:25:11+00:00

    I resolved this issue without an stange software tricks!

    In more cases it's not a software problem. It's radio interference from motherboard. If you connect usb-bluetooth with help usb extension cable or hub or front connector of the system unit - problebs with stuttering will disappear.

    It's actual for apple devices too.

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  5. Anonymous
    2019-06-26T19:35:44+00:00

    Yes, there is some sort of issue with the Broadcom Network Adapter drivers. I disabled it and it solved the problem, but I was left without WIFI. So I opened up the Device Manager, went into Broadcom Network Adapter Properties, choose Advanced, and then turned the "Bluetooth Collaboration" Value to "Disable". Works now without the stutter and still have WIFI. 

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