Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

166 answers

Sort by: Most helpful
  1. Anonymous
    2019-10-20T09:01:32+00:00

    I think i just solved my issue. I updated the Wifi driver.

    Windows 10 : Settings -> Network and Internet -> Wi-Fi -> change adapter options (this will open the control panel)

    Control Panel \ Network and Internet \ Network Connections

    Double clik on your Wi-Fi -> properties -> configure -> driver -> update driver

    Hope it helps someone

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Kapil Arya 38,446 Reputation points Volunteer Moderator
    2019-10-18T15:40:17+00:00

    Hello,

    Please refer these suggestions, see if they helps you:

    1. Run Bluetooth troubleshooter from Settings > Update & Security > Troubleshoot.
    2. Update the Bluetooth driver to latest version.
    3. If updating driver doesn't worked, try reinstalling it back. Open Device Manager, right click on the Bluetooth driver, select Uninstall. Then click Action > Scan for hardware changes.
    4. Try disable audio enhancements. Right click on sound icon on taskbar, click Sounds > Playback > right click on your speaker > Properties > Enhancements. Check Disable all enhancements, click Apply. See if this resolves issue. If not, enable only one of them at a time and sequentially check, if this does the trick.
    5. Another suggestion, go to Control Panel > Hardware and Sound > Devices and Printers. Right click on your Bluetooth device, select Properties > Services tab> and disable Remote control.

    Hope something helps!

    Thanks to bkraul and CrudestJungle80 for additional suggestions.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-10-16T13:36:46+00:00

    For my Bluetooth speaker the solution was to deselect "hands-free telephony" in bluetooth services.

    All of these bluetooth options (in Services) are missing for me. They were there two weeks ago...

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-10-03T19:29:13+00:00

    Good day,

    I only has this issue when i use the bluetooth mouse together with the headphones. Using a not bluetooth mouse the problem disappear.

    Regards

    Save here. Pretty annoying since I use a bt keyboard and mouse most of the time so I can have my laptop screen up at eye level.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2019-07-05T19:28:13+00:00

    Finally a solution that worked.  Thanks!!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments