Windows 10 won't boot, no matter what

Anonymous
2018-08-25T23:36:00+00:00

Suddenly today my M2. drive's windows crashed, and now it can't start up. I've tried using USB recovery but literally nothing happened. Tutorials about this tell you to go into windows aso. when I can't even boot the PC. I cannot get to the troubleshoot menu. I have an option to start in safe mode with command prompt, but if I choose that the PC just restarts and bluescreens, a loop. I really need to get into my PC because I need my files.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-08-26T21:16:22+00:00

Confirm if the flash stick boots on another PC, then if not create it over again using only Media Creation Tool making sure to follow exactly the steps on the download page here: http://windows.microsoft.com/en-us/windows-10/m...

If confirmed it works follow these troubleshooting steps for reinstalling:

Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure SATA controller is set to AHCI.

To create Windows 10 Installation Media install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... If you're using another PC to do this then uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. If you can start Windows enter UEFI firmware here: http://www.isunshare.com/windows-password/four-...

Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands followed by Enter key:

DISKPART

LIST DISK

SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)

CLEAN

EXIT

Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install - this makes it foolproof.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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  1. Anonymous
    2018-08-28T21:13:49+00:00

    I wonder if the drive is failing as it could block successful boot of media. Unplug it to see if the media boots normally which will tell us this.

    Try installing to another hard drive to compare.

    Are you following the steps in the Clean install tutorial exactly? Because this is the only way to know that everything is being done correctly.

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  2. Anonymous
    2018-08-28T21:37:00+00:00

    On 28 Aug 2018, Greg Carmack offered:

    You installed Windows and it crashed. That does not affect boot mode in which you boot the media and access Repair Your Computer, then troubleshoot Options. Windows is not running and has no say at all about what you do in boot mode. It should not work any differently than it did when you just installed Windows.

    Try another hard drive to compare. It's possible the crash was due to the hard drive problems that may have caused your original problem.

    
I recognize that you say you are "a volunteer and not Microsoft".  However, when you blame the customer or their equipment, you attract fire from irate Microsoft customers.  I hope they hold off as I did once I read that disclaimer
 line before they tee off on you.  

Albeit not universal, the problem is too widespread to not be due to a flaw in the update package.  There are already articles in online publications reporting the problems.  

I am asking for nothing other than a working desktop PC.  My desktop with an MSI motherboard and Intel I3 CPU is completely dead.  As to my HP G250 (Intel I3) laptop, on bootup, my taskbar was showing an alert from the HP diagnostic and maintenance utility. 
 There were several new system diagnostic utilities that had to be downloaded and when run found errors in critical areas that it fixed.  This never happened before. Was this a highly proactive response by HP to the errors in the update package?    

Human systems and products will fail.  It is how the failure is addressed that determines its effect on a company's marketshare.

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  3. Anonymous
    2018-08-28T21:57:45+00:00

    This is an ordered gallery of what i did: https://imgur.com/a/VjGjGlS

    Remember to read the text added to the images.I also tried booting the third option, same effect as before, non-responsive recovery screen.

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  4. Anonymous
    2018-08-28T22:07:28+00:00

    Did you make any hardware changes since you were able to boot the media and install Windows earlier? I would change them back or remove them. If you have onboard graphics chip I'd also remove the video card to elmiinate it and any other easily removed components or peripherals.

    You said you reset the BIOS to defaults again. Did you disable Secure Boot, Fast Boot, make sure UEFI is enabled and CSM disabled?

    Was your friends drive a UEFI or Legacy install requiring CSM? I notice it added a UEFI OS listing you can try to boot.

    Unplug the hard drive to try booting the media.

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