Windows 10 won't boot, no matter what

Anonymous
2018-08-25T23:36:00+00:00

Suddenly today my M2. drive's windows crashed, and now it can't start up. I've tried using USB recovery but literally nothing happened. Tutorials about this tell you to go into windows aso. when I can't even boot the PC. I cannot get to the troubleshoot menu. I have an option to start in safe mode with command prompt, but if I choose that the PC just restarts and bluescreens, a loop. I really need to get into my PC because I need my files.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-08-26T21:16:22+00:00

Confirm if the flash stick boots on another PC, then if not create it over again using only Media Creation Tool making sure to follow exactly the steps on the download page here: http://windows.microsoft.com/en-us/windows-10/m...

If confirmed it works follow these troubleshooting steps for reinstalling:

Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure SATA controller is set to AHCI.

To create Windows 10 Installation Media install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... If you're using another PC to do this then uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. If you can start Windows enter UEFI firmware here: http://www.isunshare.com/windows-password/four-...

Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands followed by Enter key:

DISKPART

LIST DISK

SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)

CLEAN

EXIT

Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install - this makes it foolproof.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  1. Anonymous
    2018-08-25T23:39:36+00:00

    Hi, Marcus

    You can do these steps by entering Safe Mode with network function, or by borrowing a computer. Check this link, I hope you can solve the problem.

    https://www.intowindows.com/repair-windows-10-i...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2018-08-25T23:40:15+00:00

    Hi Marcus. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

    Do you not have a backup of your files? This means you value them as worthless because the hard drive can die at any time without notice.

    Does the hard drive show up in BIOS or UEFI Setup under Storage?

    http://www.mydigitallife.info/comprehensive-lis...

    I will give you steps to access the Repair Mode to try all repairs to get Windows started, and if not to do the automated Reset or the superior Clean Install after rescuing your files. These steps don't cover possible hardware failure which might become apparent while performing the steps, so please report back as you go:

    1. Use whichever method works in this link to access Advanced Startup Options: https://www.tenforums.com/tutorials/2294-advanc.... Easiest may be to force shut down the PC (by holding in the power button) three separate times to trigger the Startup Options.
    2. If none of the other methods work it may be necessary to Create Windows 10 Installation Media on another PC: http://windows.microsoft.com/en-us/windows-10/m...

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

    Choose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    1. In the Advanced Troubleshooting options try to System Restore to a point before the problems began, Startup Repair, then if necessary from Startup Settings try to get into Safe Mode with Networking, or lastly Safe Mode.

    If Startup Settings aren't available you can force Safe Mode from Command Prompt following Step 5 here: https://www.digitalcitizen.life/4-ways-boot-saf..., or using the command to unhide F8 Advanced Boot Options here: https://www.tenforums.com/tutorials/22455-enabl... where you can also try the old reliable Last Known Good Configuration.

    1. From Safe Mode w/Networking work through the Windows 10 Install Integrity Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get donehttp://answers.microsoft.com/en-us/windows/wiki/windows_10-performance/windows-10-performance-and-install-integrity/75529fd4-fac7-4653-893a-dd8cd4b4db00: If it doesn’t fix Windows enough to start it normally, then try a Windows 10 Refresh: https://www.howtogeek.com/265054/how-to-easily-...

    Update your drivers from the PC's Support Downloads web page. Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    1. If Safe Mode doesn’t work or help stabilize things then return to Advanced Troubleshoot options. Next try Command Prompt to run through Windows 10 Install Integrity Checklist (above link) repair commands including sfc /scannow, DISM, a full Disk Check, or return to Troubleshoot options to Reset Your Windows 10 PC.
    2. Better yet do the vastly superior Clean Install Windows 10 following the steps in this link to delete all partitions down to Unallocated Space to get it cleanest: http://answers.microsoft.com/en-us/windows/wiki...
    3. There is a step to Rescue Files from the booted media Command Prompt first: http://answers.microsoft.com/en-us/windows/wiki...

    These steps are excerpted from my tutorial that compiles everything possible for Troubleshooting Windows 10 Failure to Start: http://answers.microsoft.com/en-us/windows/wiki.... You can continue with the other steps there.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer There are links to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2018-08-25T23:40:46+00:00

    More on backup for reference:

    Your files should always be backed up because the hard drive can die at any time. Some suggestions to help ease into this habit:

    You can drag 5gb for free into OneDrive app to store in the cloud where they are safe from fire and theft. You can buy additional space for cheap.

    Google Drive has a new Backup that allows you to choose User folders (Documents, Pictures, etc.) to sync up to 15g for free to their cloud in real time so it always has the latest version. https://www.google.com/intl/en-GB_ALL/drive/dow...

    Or you can manually drag or copy them to another hard drive, USB external or flash drive. Here's how to drag, copy or move large groups of files: https://www.pcworld.com/article/2086566/the-man...

    A better automated file backup to external disk is free Macrium which is the choice of the experts: http://knowledgebase.macrium.com/display/KNOW/B...

    Besides your files you should back up a System Image to use in place of reinstall in 20 minutes. The best free alternative is Macrium: http://www.howtogeek.com/howto/7363/macrium-ref... You can even use the Macrium program to mount and extract files from this image so it can serve as both image and file backup too.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2018-08-25T23:46:47+00:00

    This tutorial is intended to be used on the computer that needs to be repaired, right? I cannot boot that computer. It's like I said in the post, I cannot boot my PC therefore tutorials involving things like this cannot be done.

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