Windows 10 won't boot, no matter what

Anonymous
2018-08-25T23:36:00+00:00

Suddenly today my M2. drive's windows crashed, and now it can't start up. I've tried using USB recovery but literally nothing happened. Tutorials about this tell you to go into windows aso. when I can't even boot the PC. I cannot get to the troubleshoot menu. I have an option to start in safe mode with command prompt, but if I choose that the PC just restarts and bluescreens, a loop. I really need to get into my PC because I need my files.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-08-26T21:16:22+00:00

Confirm if the flash stick boots on another PC, then if not create it over again using only Media Creation Tool making sure to follow exactly the steps on the download page here: http://windows.microsoft.com/en-us/windows-10/m...

If confirmed it works follow these troubleshooting steps for reinstalling:

Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure SATA controller is set to AHCI.

To create Windows 10 Installation Media install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... If you're using another PC to do this then uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. If you can start Windows enter UEFI firmware here: http://www.isunshare.com/windows-password/four-...

Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands followed by Enter key:

DISKPART

LIST DISK

SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)

CLEAN

EXIT

Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install - this makes it foolproof.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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  1. Anonymous
    2018-08-29T15:51:32+00:00

    Borrow a blank Drive.

    I cannot see your first screenshot, too blurred. All settings should be set to UEFI unless you're attempting to install to CSM which I have also suggested to try.

    I suggested many things for which there was no reply so I don't know whether they were completed or not. Please go back to the top of the thread and complete everything suggested. We often find that the skipped step was the solution, sometimes weeks or months later.

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  2. Anonymous
    2018-08-29T15:40:22+00:00

    Well unfortunately I can't wipe someone elses drive.

    I found this option and changed it to WIndows UEFI mode: https://1drv.ms/u/s!AtPYJq6yeR3yxltCTWqaQ4TswcoX

    When doing this, I get to this screen when not selecting boot device using F8: https://1drv.ms/u/s!AtPYJq6yeR3yxlwNz5D3g3nQskXS

    While in this screen I can get to the startup options, but choosing anything will result in the PC restarting.

    However using the boot menu to boot the USB will get me to the recovery screen where I cannot do anything.

    I tried the memory troubleshooting on of of your links, but nothing happened.

    I saw that the DRAM frequency was at ~2100, although it is 3200. I changed it but nothing has improved.

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  3. Anonymous
    2018-08-29T14:31:06+00:00

    Unfortunately I am not a hardware guy, I'm a WIndows guy. So you'll need to take it to a shop or consult DIY hardware guides like these:

    https://www.ccri.edu/it/helpdesk/pc-troubleshoo...

    https://www.makeuseof.com/tag/diagnose-hardware...

    https://arstechnica.com/information-technology/...

    But first I'd unplug all parts not needed to boot and install Windows to see if you can isolate which is causing the problem.

    Test that the media still works in another PC to boot and access Repair console.

    Try the media in CSM mode with UEFI disabled and not chosen at boot, hard drive set first to boot. This tests the motherboard to see if at least the CSM module works.

    Try installing with another hard drive. If you borrow one make sure it's empty and not containing someone's OS.

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  4. Anonymous
    2018-08-29T12:41:45+00:00

    In case you need it, here are pictures of my working PC, and how it looks at the moment, in case you can see any mistakes I might have made.

    https://1drv.ms/f/s!AtPYJq6yeR3yxk9M8Z3kvlbdNwpF

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