Why is my Epson Scanner freezing after upgrading to Windows 10 Spring 2018

OS patch: June 12, 2018—KB428483 never worked for me either (but I didn't expect it to to as a fix for the Epson issue was not mentioned in the release notes)

This was the response I got from Epson on 11 June regarding a timeline for a fix.

"In response to your email, at the minute there is no time frame but a formal escalation has been launched and it is now being reviewed by our Level 3 team in Japan. This issue is affecting other companies and not just Epson and we are trying to work with Microsoft to come up with a fix which we are hoping is sorted as quickly as possible."

I'm facing the same problem, as I did not update any Epson software I suppose the Microsoft update broke it. I am actually quite disappointed that a software product which worked for years now stopped working because Microsoft changed something.

Running Epson Scan as administrator seems to be working for me, no more freezes.

Give a try, might work for a temporary solution.

I noticed that the Epson EXE Scan is 32 bit software.  Maybe that is an issue.   I deleted and reinstalled the most current Epson scan software.  Now after each scan, I get a message that my Windows 10 Pc is unable to communicate with my Epson Expression XP-830 multi-function printer.  If I unplug my USB (version 2.0) and reconnect I can resume scanning after being presented with a Epson Test page window.  My 7-8 year old Epson Photo scanner V700 is a lost cause.

I had a different problem with Apple that caused something not to work anymore . . . At least until there was so many complaints that the problem got fixed.  Maybe this is the way manufacturers communicate there intentions to no longer support a particular software/ hardware.  I wish they were more transparent in there intentions so I know not to purchase or continuing to use software or hardware at the end of its lifecycle.