Why is my Epson Scanner freezing after upgrading to Windows 10 Spring 2018

Anonymous
2018-05-23T11:36:11+00:00

i can only scan once before My scan software locks and i then have to cycle the scanner off/on and restart my scan software for the next scan.   This problem affects all my Epson devices that scan.  I tried reinstalling manufacturers software.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

49 answers

Sort by: Newest
  1. Anonymous
    2019-01-29T00:59:58+00:00

    I had the same problem.

    Go to app and right click, go to more, then click open as administrator.

    Worked for me.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-12-24T07:07:18+00:00

    Excuse me, but the question regarded the scanner freezing after each scan, necessitating a complete reboot each time, in Windows 10 . Not surprisingly, both Microsoft and Epson give us the run-around that leads farther and farther away from a solution.

    Sorry to say your response is no better as regards the scanner problem.

    No one seems to know the fix, but given Microsoft's world-domination ambitions, it doesn't surprise me.

    Get the patch from here.

    https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/8654/2784

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-12-24T02:18:08+00:00

    Excuse me, but the question regarded the scanner freezing after each scan, necessitating a complete reboot each time, in Windows 10 . Not surprisingly, both Microsoft and Epson give us the run-around that leads farther and farther away from a solution.

    Sorry to say your response is no better as regards the scanner problem.

    No one seems to know the fix, but given Microsoft's world-domination ambitions, it doesn't surprise me.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-12-13T23:26:38+00:00

    Many thanks, Trevor. This actually worked! I also confirmed that you have to revert back to Windows XP for this to fix the problem (Vista compatibility hangs, as well). Thanks for sharing this invaluable workaround.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-11-19T21:01:11+00:00

    I went to Epson's page for software updates for my V600.  Under "Utilities", I found the Common Updater for Epson Scan dated August 24, downloaded and installed it.  So far, so good.  https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT\_B11B198011?review-filter=Windows+10+64-bit

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments