Solved Windows 10 April 2018 Feature Update audio glitches and stuttering on old x58 system

Anonymous
2018-05-01T09:12:36+00:00

This is a bit of a self answering post to save other people the troubleshooting that I've had to do.

I'm on an old system from Dell, where the motherboard and CPU are from an old Studio XPS 435MT.  It's an old (but still managing) Core i7 940 CPU, but the bigger challenge is the ICH10R SATA ACHI / RAID controller.  

To cut a long story short, after upgrading from 1709 to 1803 (via Windows Update), I got horrible audio stuttering on both the built in Realtek system, and an external Focusrite Scarlett 2i2 (2nd gen).  The fact that I had problems on both made me think that the issue was more fundamental than an audio driver issue, and so it proved to be.

It turned out that I had horrific DPC latency issues on what Windows had defaulted to as a storage driver (storport.sys).

After digging a bit, I installed the latest Intel RST driver.  No joy. It was just as bad.

Then I realised that Intel probably dumped support for ICH10R donkey's years ago, and so they did. In fact, they seem to have dropped it back in 2012.

So I uninstalled that, and downloaded Intel RST version 11.7.0.1013 from the Intel download site (thankfully it is still there).  This is the last version of the driver with support for ICH10R as far as I can see.

After installing this version, the audio problems are gone, or as good as gone. The latency on storport.sys is nominal again.

I just hope saves someone else the troubleshooting nightmare. Intel have left us poor people that are milking the last life out of the first gen Core CPUs high and dry with regards to Meltdown and Spectre patches, and the performance has been badly impacted by few patches that have released... but at least this might let us keep the old ICH10R chugging along a bit longer!

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-05-29T13:28:58+00:00

    Lifesaver!!   As with a few others, not quite the same machine - Precision M4400 - quality machine, rendered next to useless by this glitch!!  you could see it even when just twirling the mouse on the desktop... installed older RST drivers, the same version you mentioned - after checking that the ICH9m was supported on it - fixed!

    Thank you for posting!

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  2. Anonymous
    2018-05-29T13:42:42+00:00

    Not quite sure about it saving lives David, but I'm really glad it helped! :-)

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  3. Anonymous
    2018-05-30T08:49:09+00:00

    Thanks very much for this solution - worked for me to resolve the sound glitches on my XPS435MT

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  4. Anonymous
    2018-05-30T13:32:11+00:00

    Glad it helped Janick.

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  5. Anonymous
    2018-06-01T02:00:52+00:00

    I'm running intel DH77KC, Motherboard and After the Famous Windows !803 Update

    I'm getting Crazy Audio stuttering in my Music DAW .. CPU usage spiking all the time.

    I was praying that someone could Please Help me out, with a solution.. ?

    Thank you so much ….

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