Windows 10, multi Monitor, maximized window blank/empty space on top of screen

Anonymous
2018-08-22T16:21:29+00:00

This problem happens with all windows when maximized. 

When the window is maximized there is a bar at the top of the screen through which i can see my desktop. Its like that range that the window can maximize has been shortened.

Here is the link from reddit and this is the exact issue i am having. 

https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/

We did install all the latest and greatest patch that are available of today and nothing seems to work.

Any help please

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2018-10-22T16:55:14+00:00

In that Reddit thread, there is a suggestion that worked for me.

Right click desktop, go to Intel HD Graphics settings. Select Display and then choose the option Scale Full Screen. Make sure the option Override Application Settings has the checkbox marked.

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Anonymous
2018-09-26T07:27:15+00:00

Same annoying issue here on Windows 10 x64 1803 with all updates until now!

The issue appears on several apps (chrome, IE, eagle, ...) so it does'nt depends on the app.

My setup is: 2x HDMI/DVI 24" Monitors on an Radeon HD 5450. Internal Intel GPU is not used.

The issue just happend recently sind a few weeks.

I have found an workaround which helps at least for me:

 * Open Task Manager

 * Goto Tab Details

 * select dwm.exe and click "Kill Proccess"

dwm.exe will be closed and restarted automatically from windows and issue is gone.

Yeah i'll know, its a rather annoying workaround but the quickest for me until a real solution pops up.

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  1. Anonymous
    2018-08-23T02:35:48+00:00

    Hello BibekChaulagain,

    I would like to more information regarding the concern so that we can identify the root cause of the problem:

    • How many monitors do you have connected to your computer?
    • Are each of the monitor has a dedicated GPU?
    • Is this only happening to a specific app (In this case, Google Chrome)?
    • What is the current version and build number of your Windows 10?

    Just type winver then press Enter to check the version and build number of your Windows 10 PC.

    In the meantime, I suggest that we turn off the hardware acceleration on the said browser to isolate the issue. Here's how:

    1. Open Google Chrome.
    2. Click the icon with the three dots at the top-right of the window. It says Customize and control Google Chrome when you hover over it.
    3. Click the Settings option near the bottom of the menu.
    4. Scroll to the bottom of this page and click the Advanced.
    5. Scroll to the bottom of the page again, then click the lever to the left of U se hardware acceleration when available to disable it.
    6. Close the browser and then restart it for the changes to take effect.

    We will wait for your response regarding this matter.

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  2. Anonymous
    2018-08-24T15:33:34+00:00

    I have 2 monitor connected to my graphic card. It's AMD FirePro W4100 Graphic Adapter. Both monitor is connected to this graphic card. I don't this is application specific because it appears while using adobe reader, chrome and so on. And I have windows 10 pro 64 bit. (10.0.17134) 

    And I did everything you said and the problem still persist.

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  3. Anonymous
    2018-08-28T04:22:40+00:00

    Sorry for the late response. If you already updated the Graphics driver, I suggested that we send a report through Feedback Hub so that our engineers take a look at it. Here's the article on how to send a feedback using the Feedback Hub.

    Personally, it seems that video card is having a hard time rendering multiple display while having multiple applications. I would also suggest that you post this issue in the AMD forums so that they can check if the driver needs to be updated for the latest Windows version.

    For further queries, feel free to post back.

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