Device Census Stopped Working Problem

Anonymous
2018-06-22T23:16:47+00:00

I have recently noticed when viewing my reliability monitor that every day around the same time 3 am - 4 am, windows shows that a program called "devicecensus.exe" has stopped working and notes it as a "critical event". My question is should I be worried about this and if so what are the potential fixes? Also is this application an integral part of Windows and if I delete it from System32 will it have an effect on my PC in any shape or form?

Thanks in advance for the responses and here are some of the error details if it helps:

Problem signature

Problem Event Name: APPCRASH

Application Name: devicecensus.exe

Application Version: 10.0.17134.1

Application Timestamp: 79a09a4b

Fault Module Name: WaaSAssessment.dll

Fault Module Version: 10.0.17134.1

Fault Module Timestamp: b7ab6594

Exception Code: c0000005

Exception Offset: 0000000000008ee5

OS Version: 10.0.17134.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 91f2

Additional Information 2: 91f294f44a03f9fda838805399465eda

Additional Information 3: ada5

Additional Information 4: ada50e612b0ea4dc151ec1a740a42603

Files that help describe the problem

WERInternalMetadata.xml

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-22T23:24:35+00:00

    Is ESET Internet installed as that was reported as the issue with a similar error in the following topic:

    https://answers.microsoft.com/en-us/windows/for...

    The devicecensus.exe is a component of windows and as such left as is.

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  2. Anonymous
    2018-06-23T00:02:30+00:00

    Wow indeed it is installed! I will remove it now and see if this fixes the problem tommorow! Thanks for the quick response. :)

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  3. Anonymous
    2018-06-23T00:22:41+00:00

    You're welcome.

    If removing ESET does fix the issue you could contact ESET about the problem.

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  4. DaveM121 936.1K Reputation points Independent Advisor
    2018-06-23T08:49:30+00:00

    Hi Kalzz18,

    Windows 10 contains a Telemetry service that reports back to Microsoft on hardware usage/errors etc.

    Device Census is part of that Telemetry Framework and the process is only gathering data on your usage of the webcam

    If you want restrict this access to your webcam, go to Settings - Privacy - Camera and uncheck the option 'Let apps use my camera hardware'

    Or to specifically restrict this process scroll down the "Choose apps that can use my camera' list and uncheck "Feedback' hub', this will limit the data being sent back to MS Community and should free up your Webcam . . .

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  5. Anonymous
    2018-06-24T02:16:50+00:00

    Sadly removing eset did not solve the problem :( I still got the error at 4:55 am.

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