Windows 10 update fails yet again - June 2018

After update, my computer just boots, fails, then reboots 3 to 5 times and ends with a black screen. No reverting to previous version, so essentially the computer is dead.

I am seriously considering to switch to Mac!

Thanks for the info. My card is not the Anatel, but even if it was, a solution that requires the disassembly of your hardware is NOT acceptable. MS needs to get this resolved without the user community resorting to extremes to meet THEIR needs. How about meeting the client needs instead. If you are not serving your customer, someone else is, as eluded to by my handle. Never have I had to resort to any such acrobatics and time wastage's to have an update installed on my Mac!

I know this is going to sound weird but if you have a Wi-Fi card plugged into your motherboard, it can cause the problem of black screen at 75% lockup. When powered back up the computer continues to the 81% or 82% point then the screen freezes at that point.  When manually powered down the computer attempts to recover update, fails, and then reverts to the previous version.

There are several threads that address this issue.

answers.microsoft.com/en-us/windows/forum/windows_10-update/win-10-1709-update-freezes-at-82-complete/3fd40e52-7171-41d5-bab8-de4a5837c3e7

answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/windows-10-update-stuck-at-81/d0384db0-4c3e-4e65-9c19-6f62dc0ccfaa

answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/my-computer-freezes-every-time-a-windows-10/a6745869-9908-4d90-a14a-cf186f62b4c5

answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-hang-up-at-75/5ae468e5-7843-4f37-8211-cc392ef2763b

and more...

What it amounts to is an Anatel Wi-Fi card causes major problems with the Win10 updates since 1607. The easiest workaround is to physically remove the Anatel Wi-Fi card from the computer and then allow the update to run.  Just disabling the Wi-Fi card in device manager generally does not allow the update to complete. Nor does disabling or removing the driver. A lot of people have solved their update problem by removing the Wi-Fi card physically from the computer.

I do not know if this will help you. I'm just another very frustrated Win10 customer with a Gateway computer. I am currently on Win10 1803 (originally a Win 7). Removing the Anatel Wi-Fi card allowed me to update to this point.

Please read through those threads to see if it might apply to your circumstance. 

I hope this information helps.

So decided to try this out when I saw that the update was again pending. Pulled the card (no easy task, but not too laborious), update was done in literally 5 minutes vs the 6-8 hours previous attempts took before crashing. Nice one. However, I still contend that the user community should not be required to modify their hardware in order for an update to be installed. Lets find the solution MS folks.

On the brighter side, cleaned out 7 years of dust while I was in there..... lol.

And not to belabor the point, (well OK I am belaboring the point), the person, remaker, who originally solved this issue (he's just another user like me) posted:

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804).

In my thread, a lot of people have reported this problem with Acer / Gateway computers but it has been reported on HPs, Asus, and many others. People have reported the device manager identifies it as everything from Raylink, Realtec, Asus, and others. In my case Device manager identified it as Realtec. After I pulled out, I saw an Anatel manufacturer sticker on it.

Please don't think I'm trying to persuade you to stick with Microsoft. I'm not.

I'm just putting this info here for others who might come across your thread in the forum.