Today Microsoft released six updates, but I was only able to get five to successfully install. The sixth update -- KB4340558 -- continually fails with error code 80092004. The full name of the update is: Security and Quality Rollup updates for .NET Framework 3.5 SP1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, and 4.7.1 for Windows 8.1, RT 8.1, and Server 2012 R2 (KB 4340558) In an attempt to correct this error, I have: Run the Windows Update Troubleshooter Run"dism /online /cleanup-image /restorehealth" Stopped and restarted services pertaining to Wnidows Update -- wuauserv, bits, cryptsvc But none of these steps resolved the problem. This particular update downloads, but simply fails to install. I did a clean reinstall a couple of months ago, so I do not think my system is at fault here. Is anyone else experiencing the same problem with this update?

I was able to fix this: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558 https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef I was able to resolve this today with MS support. What they did: reset the windows update tool - the tech downloaded resetWUEng.zip ( https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef ) - and ran (I gather this is the same a using the troubleshooter on windows update, which I did, and which resets several errors, but which did not work for me) Downloaded the update manually and ran: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558 note; I am using the 2nd download, windows 8.1, not the server version. I had to go into windows update and hide the KB4340558 The tech thought the update that is downloaded via the regular update mechanism might be corrupted. good luck! Max

I have the same problem. Installation of KB4340558 always fails on all my 3 Win 8.1 Professional machines with error code 80092004. Considering available posts on www I conclude the package to be faulty. Microsoft, please fix!

I was able to resolve this today with MS support. (Thanks, Edgardo!) What they did: reset the windows update tool - the tech downloaded resetWUEng.zip ( https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef ) - and ran (I gather this is the same a using the troubleshooter on windows update, which I did, and which resets several errors) Downloaded the update manually and ran: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558 note: I am using the 2nd download - windows 8.1 - not the server version. I had to go into windows update and hide the bad KB4340558 The tech thought the update that is downloaded via the regular update mechanism might be corrupted. good luck! Max

Also, thanks Gborn for your good investigative work.

Same issue here with Server 2012 r2. Both KB4340558 (quality roll up) and KB4054566 (.net 4.7.2) fail with error 80092004. Tried multiple times, after windows update troubleshooter abd DISM/SFC combo. No luck. Hiding for now. Definitely sounds like plenty of people are having this issue.

Windows 8.1 Update KB4340558 Fails with Error Code 80092004

Anonymous

Today Microsoft released six updates, but I was only able to get five to successfully install. The sixth update -- KB4340558 -- continually fails with error code 80092004.

The full name of the update is:

Security and Quality Rollup updates for .NET Framework 3.5 SP1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, and 4.7.1 for Windows 8.1, RT 8.1, and Server 2012 R2 (KB 4340558)

In an attempt to correct this error, I have:

Run the Windows Update Troubleshooter
Run"dism /online /cleanup-image /restorehealth"
Stopped and restarted services pertaining to Wnidows Update -- wuauserv, bits, cryptsvc

But none of these steps resolved the problem. This particular update downloads, but simply fails to install.

I did a clean reinstall a couple of months ago, so I do not think my system is at fault here.

Is anyone else experiencing the same problem with this update?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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59 answers

Anonymous

2018-07-12T05:51:53+00:00
I was able to fix this:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558

https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef

I was able to resolve this today with MS support.

What they did:
1. reset the windows update tool - the tech downloaded resetWUEng.zip (https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef) - and ran (I gather this is the same a using the troubleshooter on windows update, which I did, and which resets several errors, but which did not work for me)
2. Downloaded the update manually and ran:
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558

note; I am using the 2nd download, windows 8.1, not the server version.
1. I had to go into windows update and hide the KB4340558
The tech thought the update that is downloaded via the regular update mechanism might be corrupted.

good luck!

Max
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Anonymous

2018-07-12T04:50:30+00:00

I have the same problem.

Installation of KB4340558 always fails on all my 3 Win 8.1 Professional machines with error code 80092004.

Considering available posts on www I conclude the package to be faulty.

Microsoft, please fix!
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Anonymous

2018-07-11T20:04:40+00:00
I was able to resolve this today with MS support. (Thanks, Edgardo!)

What they did:
1. reset the windows update tool - the tech downloaded resetWUEng.zip (https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Tool-402a3eef) - and ran (I gather this is the same a using the troubleshooter on windows update, which I did, and which resets several errors)
2. Downloaded the update manually and ran:
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4340558

note: I am using the 2nd download - windows 8.1 - not the server version.
1. I had to go into windows update and hide the bad KB4340558
The tech thought the update that is downloaded via the regular update mechanism might be corrupted.

good luck!

Max
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Anonymous

2018-07-11T17:50:46+00:00

Also, thanks Gborn for your good investigative work.
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Anonymous

2018-07-11T17:48:53+00:00

Same issue here with Server 2012 r2. Both KB4340558 (quality roll up) and KB4054566 (.net 4.7.2) fail with error 80092004. Tried multiple times, after windows update troubleshooter abd DISM/SFC combo. No luck. Hiding for now. Definitely sounds like plenty of people are having this issue.
Was this answer helpful?

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