Windows 10 restarting at random times

Random reboots like the one that you're experiencing, is sometimes caused by misconfigured settings or a possible corrupted files that makes your system misbehave. In order for us to investigate this further, we would like to get the crash logs of your computer by following the steps indicated in this article on how to extract your computer's dump files and system information. Please see the section under The procedure for finding and uploading the DMP files up until**** Link for how to upload the DMP file here.

We will wait for your reply.

Regards.

The following files/folders are not on my system.

Navigate to C:\Windows\Minidump and drag the contents to your desktop. If the minidump folder is not there or empty there may be a larger DMP file located at C:\WINDOWS called MEMORY.DMP which we can also use.  If you have minidumps use them FIRST, andonly upload the full dump file (MEMORY.DMP) if there are no minidumps.

I will run MSInfo32.exe on the next unexpected reboot. Is there a reason "C:\Windows\Minidump" or "C:\WINDOWS\MEMORY.DMP" do not exist? Are these instructions valid for Windows10?

Tom

Another reboot ... can't believe Njynlif and BuilderTrev & me are the only one experiencing these reboots. Should it be escalated ... ?

Here is a link to system info file. Keep in mind these problems did not occur until the software update.

https://1drv.ms/f/s!AqRMMjsjigz\_k0o1tlZI7-3BNmdI

Hello Liezl, I can't find any dump files, despite following the referenced article? I am at the moment running on a SSD but It has no available updates!!! and have run extensive memory tests. Any other suggestions?

To add clarity to the instructions on getting the .dmp files from your computer, you can refer to these steps:

1. Click on Start and type System on the Search bar, then hit Enter.
2. Click Advanced system settings.
3. Click Advanced tab and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

You may change the folder location for your computer's small memory dump files by typing in a new path in the Dump File box (or in the Small dump directory box, depending on your version of Windows).

We will wait for your reply.

Regards.