Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

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* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-16T18:05:43+00:00

    Thank you for sharing with us this feedback. Please feel free to update us should anything come up again.

    Regards.

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  2. Anonymous
    2018-01-16T21:26:06+00:00

    Too soon. Just rebooted. Is there a file I can send.  Lots of error and info messages in event log. 

    1/16/2018 4:04:33

    The previous system shutdown at 3:21:01 PM on ‎1/‎16/‎2018 was unexpected.

    Was a normal shutdown with power off. Have noticed, before, that previous user is still active when I power on, use and then power off.

    4:03:57

    The last shutdown's success status was false. The last boot's success status was true.

    I noticed system does not always log off the previous user, even when a legit power off takes place.

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  3. Anonymous
    2018-01-19T02:13:39+00:00

    Kindly create a file for the logs and share it via OneDrive. Please check out this link for reference.

    Regards.

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  4. Anonymous
    2018-01-19T10:18:20+00:00

    Hi, Sorry I'll need more instruction on what and how to " create a file for the logs " for inclusion on OneDrive?

    Thanks Trevor

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  5. Anonymous
    2018-01-23T00:49:56+00:00

    Here is how to save the Event logs:

    1. Click Start, and point to Programs.
    2. Point to Administrative Tools, and then click Event Viewer.
    3. Right-click the appropriate log file (Application,**** Security,**** System,**** Directory Service, or**** File Replication Service).
    4. Click Save Log File As.
    5. Type a name for the file, and click Save.

    We'll wait for it.

    Regards.

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