Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

* Moved from Internet Explorer

* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-01-08T19:32:02+00:00

    Events Just before the crash:

    1:41:49 Volume C: (\Device\HarddiskVolume4) is healthy.  No action is needed.

    1:41:50 File System Filter 'FileCrypt' (10.0, ‎2013‎-‎05‎-‎08T07:49:03.000000000Z) has successfully loaded and registered with Filter Manager.

    1:41:50 File System Filter 'npsvctrig' (10.0, ‎2070‎-‎05‎-‎05T09:38:28.000000000Z) has successfully loaded and registered with Filter Manager.

    1:41:50 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-01-12T17:43:30+00:00

    Previous Feedback reports appear to be on restart. These are  the last message before restart

    SYSTEM  11:48:13

    The operating system started at system time ‎2018‎-‎01‎-‎12T16:48:13.488805900Z.

    .

    .

    .

    Application  11:46:59

    svchost (7688,G,50) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

    Application 11:45:31

    MicrosoftEdge (2004,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

    Application 11:43:10

    Successfully scheduled Software Protection service for re-start at 2117-12-19T16:43:10Z. Reason: RulesEngine.

    SYSTEM 11:42:46

    The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start

    Application 11:40:38

    Successfully scheduled Software Protection service for re-start at 2117-12-19T16:40:38Z. Reason: RulesEngine.

    SYSTEM 11:38:26

    The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

    SYSTEM 11:36:54

    An account was successfully logged on.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-01-12T23:51:53+00:00

    Hi,

    May we know the current OS version that is installed on your PC? If the issue is persistent, kindly try to update it to the latest version which can be found from this link.

    Kindly observe the PC after that and let us know of any feedback.

    Regards.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-01-13T02:48:30+00:00

    Windows 10

    Ver 1709

    OS Build 16299.125

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-01-13T02:57:19+00:00

    Although the link indicates Build 16299.192 is available, Checking for updates comes back with system is up to date.

    Was this answer helpful?

    0 comments